Bugy and sometimes slow

Customizable interface designer with smartphone and tablet app

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tausday
Posts: 1
Joined: Sun Jan 19, 2020 11:26 pm
Operating System: Windows

Bugy and sometimes slow

Postby tausday » Sun Jan 19, 2020 11:39 pm

Hello,

i use Daslight4 newest version and an Android Samsung Tab S2 with EasyRemote.

The setup has one group of difference Colors. If i click on EasyRemote to switch to an other Color (Scene), sometimes the command will execute after 3-5 seconds. The PC has a hotspot without other pcs on it.

Second Problem: If i switch to an other scene the old scene will be stay on.. sometimes it work and the old scene goes out.
When can u fix this problem its horrible

TomHat
Posts: 889
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: Bugy and sometimes slow

Postby TomHat » Mon Jan 20, 2020 10:29 am

Hello,

This issue is due to the communication protocol used between Daslight4 and the EasyRemote app. Sadly sometimes some packages get lost and your app doesn't get the info saying this or that scene has been started/stopped.

We'll look into a better way of handling ER communication.
Sorry about that.

Regards,
TomHat
--
Daslight Support

Mail : france@daslight.com
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500


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