Installation of latest DVC3 version fail

The latest Daslight version

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PATe
Posts: 4
Joined: Fri Nov 16, 2012 8:38 pm

Installation of latest DVC3 version fail

Post by PATe »

Hello guys,

Today I tried to install the latest version from 27/05/2016 (beta and relased), but it is not possible to run the installation file.

The bug report, translated from german, said that "the installation file is not compatible to my windows version. I have to check if I need a 32 or a 64-bit version"

I tested it with win7 64-bit and win10 64-bit.
nobby99
Posts: 80
Joined: Tue Mar 25, 2008 5:47 pm
Location: Germany (South-West)

Re: Installation of latest DVC3 version fail

Post by nobby99 »

Same happened to me. The DVC icon is missing, installation process stops with "file not found" - Windows 10. And for the "regular" DVC 3 from the same date: it is the version of 15 Dec. 2015.

Nobby99
TomHat
Posts: 1380
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: Installation of latest DVC3 version fail

Post by TomHat »

Hey PATe & Nobby99,

Sorry to read you're having problems installing our latest version of DVC3 Beta. I just tested the version available on our website and it worked just fine here. Could you please try downloading again (Daslight DVC3 Beta) and install from the fresh setup file ?

Please let us know if that fixed the problem. If not, I know some other users have had their antivirus blocking our software by mistake and had to configure it to ignore our software.

I hope this helps.

Regards,
TomHat
--
Daslight Support

Mail : [email protected]
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500
nobby99
Posts: 80
Joined: Tue Mar 25, 2008 5:47 pm
Location: Germany (South-West)

Re: Installation of latest DVC3 version fail

Post by nobby99 »

Still no change. The file size of the download is 168.6 (MB), the size of the downloaded file is 176811589.
Attachments
daslight_download.jpg
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algepata
Posts: 1
Joined: Mon Jan 19, 2015 5:23 pm
Location: Austria

Re: Installation of latest DVC3 version fail

Post by algepata »

Same happens to me. Tried to install on Win7 and on a different notebook with Win10. No installation possible for both.
Please corrrect that.
Benno
Posts: 534
Joined: Tue Mar 31, 2015 3:31 pm
Location: Brighton
Contact:

Re: Installation of latest DVC3 version fail

Post by Benno »

Hi Guys,

Apologies we had a problem with the install after migrating servers. This has now been fixed so please re-download and install from the link below. Please note the Beta has now been officalised. How that helps.

https://storage.googleapis.com/Release/DVC3_setup.exe
Benno
--
Product Support
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