Midi in problem

The latest Daslight version

Moderators: TomHat, simonB

gerdrube
Posts: 3
Joined: Mon Sep 29, 2008 11:33 am

Midi in problem

Post by gerdrube »

Just lately I ran into a problem that my Virtual Controller 3 software does not receive any Midi In signal. I use a Softstep Midi Controller via LoopBe1 and MidiOX. MidiOx is showing that the signal from my midi controller is going through to LoopBe1 but DVC3 is not receiving anything, even under Shortcuts where you can use the train mode to see the midi information coming in.
Now, I also have a backup laptop with a cloned older version of my complete setup and if I plug that laptop in it works just fine.
I tried to compare the two but I can not figure out what causes the problem.
Any ideas???

P.S. More update: I loaded a older DVC2 project and the midi trigger works fine there. If I load the new project right after this one then the midi works there too. Seems every time I save a project and reload it, the midi triggering does not work anymore.
gerdrube
Posts: 3
Joined: Mon Sep 29, 2008 11:33 am

What is this forum good for...??

Post by gerdrube »

What is this forum good for... if you get no response?? :evil:
ChristianB
Posts: 18
Joined: Sat Apr 04, 2015 11:48 am
Location: Germany

Post by ChristianB »

Just thinking. DVC 4 is in focus. Release is near.
Uwe868
Posts: 10
Joined: Fri Dec 26, 2014 10:09 am

Post by Uwe868 »

After Update Feb.2015 the error is back.
Benno
Posts: 534
Joined: Tue Mar 31, 2015 3:31 pm
Location: Brighton
Contact:

Post by Benno »

Hi guys,

Please can you try with the latest Nov 6th and see if you still get the same problem?

http://www.daslight.com/downloads/files/DVC3_setup.exe

Apologies for the delay in replying, this forum is not always monitored daily. In future if you have a urgent question or problem please use the contact us form on the website and one of the team will be able to help.

Kind regards
Benno
--
Product Support
Uwe868
Posts: 10
Joined: Fri Dec 26, 2014 10:09 am

Post by Uwe868 »

Sorry my English is not so good.

Hi, the problem is in the December 2015 version still available.
MIDIOX displays data but in DVC come to no data.
When you start the software DVC the interface is not connected all OK, then the data arrives in DVC.


Hallo, das Problem ist in der Version Dezember 2015 immer noch vorhanden.
MidiOX zeigt Daten an aber in DVC kommen keine Daten an.
Ist beim starten von der Software DVC das Interface nicht angeschlossen ist alle OK, dann kommen die Daten auch in DVC an.
LJMarc
Posts: 37
Joined: Wed Sep 09, 2015 4:54 am
Location: Germany
Contact:

Post by LJMarc »

Daslight 4 is running, but the bugs from DVC3 are not removed! Fix the problems before you start a new project!
Benno
Posts: 534
Joined: Tue Mar 31, 2015 3:31 pm
Location: Brighton
Contact:

Post by Benno »

Hi Uwe868,

Please can you send me a screenshot of the Midi window (Input > Midi Device) so I can see what settings you have selected.

If you could also right click the LoopBe icon and make sure the Mute option is unselected.

www.dropbox.com/s/xlars1qcx4tsd7i/DVC3% ... w.png?dl=0
Benno
--
Product Support
Uwe868
Posts: 10
Joined: Fri Dec 26, 2014 10:09 am

Post by Uwe868 »

Hi Benno, i tried to make a video.

It seems to be my problem let's start at the First. The BPB Signal comes via Midi Interface LoopBe. Up to version 02.2015 was OK.

Setup: https://www.dropbox.com/s/g7a52w7wnkw8c ... e.jpg?dl=0

1. Video without interface
https://www.dropbox.com/s/eehrn6mxpjbeu ... e.mp4?dl=0

2. Video with Interface
https://www.dropbox.com/s/zizkmq91w2icf ... e.mp4?dl=0
Benno
Posts: 534
Joined: Tue Mar 31, 2015 3:31 pm
Location: Brighton
Contact:

Post by Benno »

DVC3 Crash : Please can you try and save an empty show and try and connect your device again to see if the software crashes?

Midi problem : What device do you have? Just to remind you that a DVC3 128 only works with Midi Note messages.

Have you still got the 02.2015 version of DVC3 installed and can you confirm that this set-up is working okay for you?
Benno
--
Product Support
Uwe868
Posts: 10
Joined: Fri Dec 26, 2014 10:09 am

Post by Uwe868 »

DVC3 Crash : Please can you try and save an empty show and try and connect your device again to see if the software crashes?

-> In an empty show the problem is also available.


Midi problem : What device do you have? Just to remind you that a DVC3 128 only works with Midi Note messages.

Have you still got the 02.2015 version of DVC3 installed and can you confirm that this set-up is working okay for you?

-> I have the interface DVC3 128. Up to version 2.2015 it was OK and there was no crash when the Interfave is connected. Since the DMX control is not running the right way.

I send only MIDI notes. Without interface it's OK. Only not with interface cometh in DVC purely no signal
Benno
Posts: 534
Joined: Tue Mar 31, 2015 3:31 pm
Location: Brighton
Contact:

Post by Benno »

Hi Uwe868,

Thanks for the info, please can you email me the serial number of your device so I can investigate further?
Benno
--
Product Support
Uwe868
Posts: 10
Joined: Fri Dec 26, 2014 10:09 am

Post by Uwe868 »

Although DVC3 does not crash, and the interface is connected. Come no MIDI notes numbers of LoopBe in Daslight on. In demo mode, it goes.

https://www.dropbox.com/s/5qfq4gwryst8r ... 0.mp4?dl=0

https://www.dropbox.com/s/sm6i07hskeiv81y/BPM.jpg?dl=0
Benno
Posts: 534
Joined: Tue Mar 31, 2015 3:31 pm
Location: Brighton
Contact:

Post by Benno »

Hi Uwe868,

Thanks for the info, I will continue support via email as need to clarify the problems you are having.
Benno
--
Product Support
Benno
Posts: 534
Joined: Tue Mar 31, 2015 3:31 pm
Location: Brighton
Contact:

Post by Benno »

Hi Guys,

We discovered there was a bug with midi note messages in DVC3. The developers have fixed the problem and if you download and install the latest DVC3 beta everthing should be working okay now.

http://www.daslight.com/downloads/files ... p_beta.exe
Benno
--
Product Support
Post Reply