windows 8 error

[edwardj12]

after installing dvc3 on new windows 8 install I get the following error message upon starting dvc3: Unable to start hi speed usb precision timer ( error 69), {drivers look to be installed correctly in add remove control panel} click on message box, box goes away then dvc3 opens but then interface is not dectected Ideas?

[edwardj12]

I forgot to add that win 8 is 32 bit and dvc3 is the current release Jan/13

[Richard CSL]

OK so you have posted this question in DVC2 folder and as far as I am aware Windows 8 is 64 bit not 32 bit.

All the latest DVC3 interfaces are 64 bit.

[edwardj12]

sorry wrong folder, but version of win 8 is the 32 bit and the dvc gold interface is less than 4 months old to us but not sure of manufacture date

[Richard CSL]

try un installing the drivers, then re installing with the software not open.
you may have to look for the drivers seperately because windows 8 will not load tham from the device like XP would.

I think the drivers can be found on the download page of Daslight.com.

[simonB]

also try the latest version (jan 23)

[edwardj12]

that is the version that I am using

[simonB]

The 'USB timer' error was with a previous release of the software. I can't reproduce this with the latest version. Uninstall DVC3 completely and install the latest version from the website to see if this helps. We will make some more Windows 8 tests next week.

[edwardj12]

I followed the instructions below and was not able get software to work in either jan 23 or beta3 versions, after install, launch program (either version) now software crashes, looking at software install info in control panel I find the item called "windows driver package - lightingSoft AG (winUSB) USB (11/21/2012 2.0)"

Both installs were done as first time install

1. Windows Key + R
2. Enter shutdown.exe /r /o /f /t 00
3. Click the "OK" button
4. System will restart to a "Choose an option" screen
5. Select "Troubleshoot" from "Choose an option" screen
6. Select "Advanced options" from "Troubleshoot" screen
7. Select "Windows Startup Settings" from "Advanced options" screen
8. Click "Restart" button
9. System will restart to "Advanced Boot Options" screen
10. Select "Disable Driver Signature Enforcement"
11. Once the system starts, install the driver

Also, make sure you're using the latest beta of the software.

[edwardj12]

Just update;

downloaded dvc2 and installed on Win8, it installed different drivers
(windows driver package DAS(Siudi) USB (09/20/2012 1.6.0)
(windows driver package DAS (WinUSB) USB (12/14/2011 1.4)

DVC2 Works with no issues

[edwardj12]

Installed windows 8 beta version, from windows 8 compatable page, program still crashes upon running

[edwardj12]

Tried running as administrator, no difference

[edwardj12]

Just tried an experipemt, I copied working folder from win 7 os machine and
pasted it on the root C:/ win8 machine and as far as getting the software to run it seems to be working, I will try to test it with interface asap. I will let you know what happens.