The 3D visualiser requires OpenGL 3.1.
An easy way to check your GPU settings is to download and install the GPU Caps Viewer (link below).
It's for information purposes only. It will tell you if your GPU supports OpenGL 3.1
The GPU & OpenGL tabs will show you the information you'll need. Also good to see if your computer has two GPU's and check that the 3D is not automatically using an inbuilt lower spec card that's not supported.http://www.geeks3d.com/dl/get/530