DMX dropping out, URGENT
Posted: Mon Nov 21, 2011 1:46 am
Hi!
I have a big problem with the GZM i recently bought.
The dmx is dropping out for less then one second all the time, it happens with an intervall of 5sec to 2min.
My moving lights go back to open and back to where the gobo/color they where on. Regular dimmed lights go off and on and the LED's cuts off quickly then back on.
It's the same with all 3 universes.
Even the LED's on the interface shuts off and on at the same time.
I also have a DVC2 gold and it works properly on the same computer and same show at the same time.
I've tried to plug a USB-hub with external power between the computer and the interface but it doesn't help either.
Is this a know issue and is there something I can do, or do I have to send the interface back?
I use Win7 32bit OS.
I have a big problem with the GZM i recently bought.
The dmx is dropping out for less then one second all the time, it happens with an intervall of 5sec to 2min.
My moving lights go back to open and back to where the gobo/color they where on. Regular dimmed lights go off and on and the LED's cuts off quickly then back on.
It's the same with all 3 universes.
Even the LED's on the interface shuts off and on at the same time.
I also have a DVC2 gold and it works properly on the same computer and same show at the same time.
I've tried to plug a USB-hub with external power between the computer and the interface but it doesn't help either.
Is this a know issue and is there something I can do, or do I have to send the interface back?
I use Win7 32bit OS.