DVC 3 GOLD ZM FIRMWARE PROBLEM

The top of the range Daslight product, with miniSD memory and 3 DMX universes

Moderators: TomHat, simonB

twhite1975
Posts: 1
Joined: Wed Jun 14, 2017 8:38 am
Operating System: Windows

DVC 3 GOLD ZM FIRMWARE PROBLEM

Post by twhite1975 »

HI I HAVE A PROBLEM WITH MY DVC3 ZM. I HAVE A FIRWARE 1.20 SIUDI 7B BUT IT NO WORK WITH THE NEW HARDWARE MANAGER AND SO THE INTERFACE DONT WORK WITH NOTHING SOFTWARE DVC3 AND DVC4 .PLEASE WHO CAN HELP ME?
TomHat
Posts: 1380
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: DVC 3 GOLD ZM FIRMWARE PROBLEM

Post by TomHat »

Hey,

Sad to read you're experiencing problems using out product. There seems to be a problem with your interface. Could you please create a ticket on our website, "Repair" section : https://store.daslight.com/fr/repair.
There you'll get to chat with a technician and get your problem fixed.

Hope this helps.

Regards,
TomHat
--
Daslight Support

Mail : [email protected]
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500
Post Reply