DVC2 GZM Problems

Alex_termito · Post by **Alex_termito** » Tue Jun 05, 2012 7:59 pm

Hello. I am using DVC 2 on XP 32-bit. Today at my work I turn on as usually my computer with program and fixtures (some LED heads and PAR's connected through the DMX splitter in 2 DMX lines). After this all fixtures began to move and colorchange themselves. Then I turn off all PAR's and all moving heads became controlled from the program. When I turn on PAR's again I receive the same - all fixtures lose control. At this moment on the device I see a word "PC". What can it be?

Post by **simonB** » Wed Jun 06, 2012 9:24 am

Hello

Sometimes your USB interface can freeze if there is a power dropout on the same circuit your laptop is plugged into.
1.Try a different USB cable
2.Try to identify the source of a high powered device such as a smoke machine or PAR lamps and see if they can be powered from a different area
3.Experiment with disconnecting the laptop power before hitting a smoke machine and see if the problem still occurs
4.If you are using an external USB hub, make sure it's powered

Although a power dropout can reset the USB hub on your laptop, consequently crashing the interface, it should not crash Sunlite Suite. Try on a different machine to see if you have the same problem.

Alex_termito · Post by **Alex_termito** » Wed Jun 06, 2012 11:21 am

Thanks. I'll try it.

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