XHL-NAP Errors

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P-Low
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XHL-NAP Errors

Postby P-Low » Thu Nov 12, 2020 11:46 am

We have had a recent influx of users reporting a XHL-NAP error message when using the Hardware Manager tool.

The main cause of this is having Daslight 4 open at the same time as Hardware Manager. If you close Daslight 4 and launch Hardware Manager separately, it should then work correctly.

If you then still receive the XHL-NAP error message, it could be because you do not have a legitimate interface.

To verify that your interface is a genuine product, contact our technical team at the link here and we will help you: https://store.daslight.com/signin (If you do not already have an account, you will need to create one.)

XHL NAP Example S7b LoRes.png
XHL NAP Example S7b LoRes.png (216.48 KiB) Viewed 49 times
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