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Interface seen but not activated

Posted: Sun May 19, 2019 2:35 pm
by cym
Hello I have the
DVC 3 Gold GZM
S/N: 104799
device type: SIUDI7A
windows 10 64bit(Asus all in one)

controller detected and active using DVC 3 and DVC 4 beta
BUT...
DVC4 controller detected BUT not active (checking the "active box" in devices doesn't stick)

DVC 3 hardware manager firmware update from 1.20 to 1.24
DVC 4 hardware manager firmware rollback from 1.24 to 1.20 ???

Uninstalled DVC3 and DVC4 beta and then re-installed DVC4 same problem
tried installing on different computer-> same problem