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DVC4 crashed?

Posted: Wed Dec 26, 2018 11:45 am
by meesters
Hy
I've try to connect my DVC4 Gold Interface with the USB Cable but after a short while nothings happens. No lights, no Interface in the PC.
Can i try to repair it? I think the USB Connection ist broken.

Thanks, Dirk

Re: DVC4 crashed?

Posted: Wed Jan 02, 2019 8:21 am
by TomHat
Hello,

To get your interface repaired, please open a ticket on our website, at this address :
https://store.daslight.com/fr/support

Hope this helps.

Regards,