DVC3 in daslight 4

512 In, 512 out or 2x512 out. Stand Alone memory (512 out)

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spectrum
Posts: 1
Joined: Fri Jan 27, 2017 9:53 am
Operating System: Windows

DVC3 in daslight 4

Postby spectrum » Fri Jan 27, 2017 10:06 am

Good morning, I'm trying to connect my DVC3 gold to daslight 4 but it does not work for me. Update the firmware to 1.10 to be compatible. When I open the hardwaremanager on the card it puts PC (like when I use earlier versions of the daslight) but it does not respond to any order, can someone guide me? Thank you

TomHat
Posts: 518
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: DVC3 in daslight 4

Postby TomHat » Fri Jan 27, 2017 10:35 am

Hey Spectrum,

DVC3 Gold won't work with software Daslight 4. To get a Daslight4-compatible interface, you might need to start an interface upgrade procedure through Daslight's website, from this page : https://store.daslight.com/fr/upgrade.

You will be asked to return your interface before we can send you a new one, compatible with Daslight 4.

Regards,
TomHat
--
Daslight Support

Mail : france@daslight.com
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500


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