dvc2 gold not being recognised by program

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Chris D J King
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Joined: Fri Aug 03, 2012 9:54 pm
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dvc2 gold not being recognised by program

Postby Chris D J King » Fri Aug 03, 2012 10:04 pm

Can anybody help me diagnose this fault please?

I have a new laptop running windows 7. I have installed the latest Daslight software from the Daslight website.

However no matter what checks and tricks I try to pull, all I get is "Interface not detected" error message.

USB cable is good and both red and yellow lamps are lit on the interface.

This is a SUIDI 5A model.



Haaaaaaaaaaalp!!!!!!!!

simonB
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Joined: Wed Dec 02, 2009 3:57 pm

Postby simonB » Mon Aug 06, 2012 10:21 am

The DVC2 gold is not 64 bit compatible. You need to use a 32 bit version of Windows 7 or upgrade. Upgrade info can be found here:
http://www.daslight.com/en/upgrade_offers.htm


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