DVC4 crashed?

512 In, 512 out or 2x512 out. Stand Alone memory (512 out)

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meesters
Posts: 1
Joined: Mon Sep 04, 2017 7:32 am
Operating System: Windows

DVC4 crashed?

Postby meesters » Wed Dec 26, 2018 11:45 am

Hy
I've try to connect my DVC4 Gold Interface with the USB Cable but after a short while nothings happens. No lights, no Interface in the PC.
Can i try to repair it? I think the USB Connection ist broken.

Thanks, Dirk

TomHat
Posts: 641
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: DVC4 crashed?

Postby TomHat » Wed Jan 02, 2019 8:21 am

Hello,

To get your interface repaired, please open a ticket on our website, at this address :
https://store.daslight.com/fr/support

Hope this helps.

Regards,
TomHat
--
Daslight Support

Mail : france@daslight.com
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500


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