Hello,
I want to say that nothing changed in this area of the software in a while, but I'm not sure what version you had been using before updating.
Are you still experiencing this issue ?
Regards,
Search found 1365 matches
- Thu Aug 17, 2023 3:36 pm
- Forum: Daslight 4
- Topic: Midi clock last software upgrade Oct 2022
- Replies: 3
- Views: 5655
- Thu Aug 17, 2023 3:35 pm
- Forum: Daslight 4
- Topic: Daslight 4 freezes on startup
- Replies: 4
- Views: 8526
Re: Daslight 4 freezes on startup
Hi Nicopoche,
My deepest appologies for the late response. This one seems to have slipped passed my radar.
Did you manage to fix your issue after all ?
Best regards,
My deepest appologies for the late response. This one seems to have slipped passed my radar.
Did you manage to fix your issue after all ?
Best regards,
- Wed Aug 16, 2023 8:15 am
- Forum: DVC4 GZM / DVC3 GZM / DVC2 GZM
- Topic: DVC3 GZM not detected in Daslight
- Replies: 3
- Views: 11572
Re: DVC3 GZM not detected in Daslight
Hello,
Please contact our hardware support team from this page :
https://store.daslight.com/en/support
best regards,
Please contact our hardware support team from this page :
https://store.daslight.com/en/support
best regards,
- Wed Aug 16, 2023 8:08 am
- Forum: Daslight 5
- Topic: Need help with Art-Net
- Replies: 3
- Views: 2134
Re: Need help with Art-Net
Hello,
This could still be linked to your device's licences. I've contacted you over email to try and sort this out for you.
Regards,
This could still be linked to your device's licences. I've contacted you over email to try and sort this out for you.
Regards,
- Tue Aug 08, 2023 3:22 pm
- Forum: Daslight 4
- Topic: Adding same fixture to preexisting FX scene
- Replies: 1
- Views: 3988
Re: Adding same fixture to preexisting FX scene
Hello,
Sadly it isn't possible to edit an effect after it's been generated. So if you want to add a fixture to your scene effect, you will need to either sett all values by hand or generate a new effect intead.
Regards,
Sadly it isn't possible to edit an effect after it's been generated. So if you want to add a fixture to your scene effect, you will need to either sett all values by hand or generate a new effect intead.
Regards,
- Tue Aug 08, 2023 3:12 pm
- Forum: Daslight 4
- Topic: Amending a patched fixture to have more channels
- Replies: 1
- Views: 3952
Re: Amending a patched fixture to have more channels
Hello,
Moving fixtures one at a time on your patch grid should not lose your DMX values. However switching a fixture for another type will result in loss of DMX data for that fixture only.
Regards,
Moving fixtures one at a time on your patch grid should not lose your DMX values. However switching a fixture for another type will result in loss of DMX data for that fixture only.
Regards,
- Tue Aug 08, 2023 3:08 pm
- Forum: DVC4 GOLD / DVC3 GOLD / DVC2 GOLD
- Topic: DVC4 GOLD error dr1 im Standalone Mode
- Replies: 3
- Views: 26062
Re: DVC4 GOLD error dr1 im Standalone Mode
Hello,
Please contact our support team about this. It could be linked to a faulty SD card, or even SD card slot.
Here is the link to our support page :
https://store.daslight.com/en/support
Regards,
Please contact our support team about this. It could be linked to a faulty SD card, or even SD card slot.
Here is the link to our support page :
https://store.daslight.com/en/support
Regards,
- Tue Aug 08, 2023 10:19 am
- Forum: Daslight 4
- Topic: interface already registered
- Replies: 1
- Views: 3743
Re: interface already registered
Hello,
Indeed, it seems like this this interface is currently registered. Did you buy it second hand ?
You will need to contact the support team about this type of issue here :
https://store.dmxsoft.com/en/support
Regards,
Indeed, it seems like this this interface is currently registered. Did you buy it second hand ?
You will need to contact the support team about this type of issue here :
https://store.dmxsoft.com/en/support
Regards,
- Tue Aug 08, 2023 10:14 am
- Forum: DVC4 GOLD / DVC3 GOLD / DVC2 GOLD
- Topic: DVC4 GOLD Interface
- Replies: 2
- Views: 5301
Re: DVC4 GOLD Interface
Hello,
Thank you for reporting this. I have passed this on to the hardware team. A fix will be provided as soon as possible.
Regards,
Thank you for reporting this. I have passed this on to the hardware team. A fix will be provided as soon as possible.
Regards,
- Thu Jul 27, 2023 2:20 pm
- Forum: DVC4 GOLD / DVC3 GOLD / DVC2 GOLD
- Topic: Unable to write stand alone show!
- Replies: 3
- Views: 10771
Re: Unable to write stand alone show!
Hello,
What version of Daslight are you using ?
Daslight 4 or 5 ? And what's the date of build ?
Regards,
What version of Daslight are you using ?
Daslight 4 or 5 ? And what's the date of build ?
Regards,
- Tue Jul 04, 2023 10:08 am
- Forum: DVC FUN
- Topic: unable to use the [Stand Alone] mode
- Replies: 1
- Views: 3966
- Mon Jul 03, 2023 3:43 pm
- Forum: Daslight 5
- Topic: unable to use the [Stand Alone] mode successfully
- Replies: 1
- Views: 611
Re: unable to use the [Stand Alone] mode successfully
Hello,
Thank you for reporting !
We are looking into this, will release a fix with the next version.
Best regards,
Thank you for reporting !
We are looking into this, will release a fix with the next version.
Best regards,
- Thu Jun 29, 2023 3:21 pm
- Forum: DVC4 GOLD / DVC3 GOLD / DVC2 GOLD
- Topic: Is it OK if the power of DVC GOLD is always "ON" 24 hours a day, 365 days a year?
- Replies: 0
- Views: 9136
- Tue Jun 20, 2023 1:31 pm
- Forum: Daslight 4
- Topic: artnet problem - DVC Gold 280068
- Replies: 2
- Views: 4852
Re: artnet problem - DVC Gold 280068
Hello, Using Dasligh4 with this model of DMX interface doesn't allow you to send ArtNet signals, I'm afraid. Only the DVC GZM model from this old range allowed D4 to output up to 3 DMX universe over ArtNet. If you really wish to use ArtNet, you may want to consult this page in order to see if you're...
- Tue Jun 20, 2023 1:26 pm
- Forum: DVC4 GOLD / DVC3 GOLD / DVC2 GOLD
- Topic: Old hard/softwware running again
- Replies: 1
- Views: 4560
Re: Old hard/softwware running again
Hello,
I'm sorry to say, neither the DVC2 software, nor the DVC2 device model are officially supported any longer.
Maybe this is the perfect time to take a quick look at our latest Daslight 5 software ? Compatible with both Windows x64 and MacOS.
Best regards,
I'm sorry to say, neither the DVC2 software, nor the DVC2 device model are officially supported any longer.
Maybe this is the perfect time to take a quick look at our latest Daslight 5 software ? Compatible with both Windows x64 and MacOS.
Best regards,