Daslight Forum

Hello,

We will be posting a new version of Daslight5 shortly. Please keep your eyes peeled and let us know if the new version fixes your issue.

Best regards,

Hello,

This is a hardware-related issue. Please contact our support team here:
https://store.daslight.com/fr/support

You will get very quick reply.

Regards,

Hello, Sorry for the delay. Question 1: could I use a "virtual midi cable" and route that internal signal from my DAW to Daslight in order to trigger scenes? If not, would an external hardware sequencer be an option - i.e. trigger the hardware sequencer from my DAW which in turn will trigg...

Hello,

Sadly this isn't possible.

Regards,

Hello,

Please send over your show file too. Sadly the video doesn't give us enough info to allow us to help you.

Regards,

Hello,

Okay, thank you for this information. Can you please visit our website and download the latest Beta version of Daslight5 ? This issue should already be fixed in it.

Regards,

Hello,

Which version of the software are you using ? Daslight 4 or 5 ?
I'm thinking you might have posted this topic in the wrong section.

We'll try to help you as soon as we have this information.

Regards,

Hello,

I'm afraid Daslight4 is only compatible with DMX and MIDI Input. You can also trigger scenes using keyboard shortcut.

Regards,

Hello, I have just tested this fixture profile (mode 2) with Master dimmer in the latest Daslight4 and it seems to be working just fine. I tested : - Create a simple scene with full brightness for the washlights (RED GREEN BLUE UV = 255) - Started the scene in LIVE - Set the Master Dimmer value to 5...

Hello, Can you look into the channels settings of your fixtures and make sure the dimmer channel is marked as "dimmer" in the channels table ? You need to see a check mark on the "Dimmer" column for your Dimmer channel. Sometimes this setting isn't set properly on some fixture pr...

Hello,

I'm afraid this isn't possible. Your show is based on your patch, and the data is stored according to the DMX addresses of your fixtures.

If you import the patch from another show, it'll replace your current patch, no matter the universes used.

Regards,

Hello,

I want to say that nothing changed in this area of the software in a while, but I'm not sure what version you had been using before updating.

Are you still experiencing this issue ?

Regards,

Hi Nicopoche,

My deepest appologies for the late response. This one seems to have slipped passed my radar.
Did you manage to fix your issue after all ?

Best regards,

Hello,

Please contact our hardware support team from this page :
https://store.daslight.com/en/support

best regards,

Hello,

This could still be linked to your device's licences. I've contacted you over email to try and sort this out for you.

Regards,