Search found 1368 matches

by TomHat
Tue Jun 20, 2023 1:31 pm
Forum: Daslight 4
Topic: artnet problem - DVC Gold 280068
Replies: 2
Views: 5219

Re: artnet problem - DVC Gold 280068

Hello, Using Dasligh4 with this model of DMX interface doesn't allow you to send ArtNet signals, I'm afraid. Only the DVC GZM model from this old range allowed D4 to output up to 3 DMX universe over ArtNet. If you really wish to use ArtNet, you may want to consult this page in order to see if you're...
by TomHat
Tue Jun 20, 2023 1:26 pm
Forum: DVC4 GOLD / DVC3 GOLD / DVC2 GOLD
Topic: Old hard/softwware running again
Replies: 1
Views: 4905

Re: Old hard/softwware running again

Hello,

I'm sorry to say, neither the DVC2 software, nor the DVC2 device model are officially supported any longer.
Maybe this is the perfect time to take a quick look at our latest Daslight 5 software ? Compatible with both Windows x64 and MacOS.

Best regards,
by TomHat
Tue Jun 20, 2023 1:22 pm
Forum: Daslight 4
Topic: ADJ Mega TriPar Profile Plus problem
Replies: 1
Views: 4351

Re: ADJ Mega TriPar Profile Plus problem

Hello,

Sorry for the delay. I'm really not sure what you're trying to achieve here. Could you explain in a little more details, using screencaptures maybe ?

Regards,
by TomHat
Tue Jun 20, 2023 1:06 pm
Forum: Daslight 5
Topic: Daslight 5 crashing upon loading
Replies: 4
Views: 1139

Re: Daslight 5 crashing upon loading

Hello,

I'll contact you over PM to ask you a few questions.

Regards,
by TomHat
Mon Jun 12, 2023 8:18 am
Forum: Daslight 4
Topic: Problem with patching
Replies: 1
Views: 4368

Re: Problem with patching

Hello,

I think what you did was to import the SSL profile everytime you patched a fixture.
You only need to import the profile once, and then patch 7 times the fixture.

Regards,
by TomHat
Mon Jun 12, 2023 8:07 am
Forum: DVC4 GOLD / DVC3 GOLD / DVC2 GOLD
Topic: DMX Inputs and DMX Mapping
Replies: 3
Views: 8490

Re: DMX Inputs and DMX Mapping

Hello,

What's the model of the DVC4 GOLD you're using ? Is it the box with 10 buttons ? Or the older version, with a transparent plastic case ?

Regards,
by TomHat
Tue May 09, 2023 7:10 am
Forum: Daslight 4
Topic: dashlight 4 art-net problem
Replies: 2
Views: 5646

Re: dashlight 4 art-net problem

Hello,

Does this version fix the issue ?
https://eu-software.n-g.co/Version/Dasl ... 663865.exe

Regards,
by TomHat
Thu Apr 27, 2023 3:06 pm
Forum: Daslight 5
Topic: Bug superscene - deplace scene
Replies: 1
Views: 2275

Re: Bug superscene - deplace scene

Hello,

Very strange indeed...
Thanks for reporting. It seems some of our staff managed to replicate this bug, although it still seems very random.
We'll look into it.

Regards,
by TomHat
Thu Apr 27, 2023 3:04 pm
Forum: Daslight 4
Topic: Playing Multiple Pulse Scenes at once
Replies: 2
Views: 5405

Re: Playing Multiple Pulse Scenes at once

Hello,

Please share your showfile here (in a zip file). I can't reproduce the issue here.

Regards,
by TomHat
Thu Apr 27, 2023 2:40 pm
Forum: DVC4 GOLD / DVC3 GOLD / DVC2 GOLD
Topic: How to save a show on the DVC gold
Replies: 1
Views: 4949

Re: How to save a show on the DVC gold

Hello, In the top menus of your Daslight4 software, you will find a Tools->StandAlone section. There, you can drag-drop your scenes from the left part to the right part of the window and click "write" when you're done. During writing, the software will prompt a message box asking if you wi...
by TomHat
Thu Apr 27, 2023 1:39 pm
Forum: Daslight 5
Topic: Suggestion - Reduce in superscene
Replies: 4
Views: 3899

Re: Suggestion - Reduce in superscene

Hello,

Alright, got it. Thank you. We'll look into this.

Best regards,
by TomHat
Wed Apr 26, 2023 1:56 pm
Forum: Daslight 5
Topic: Suggestion - Reduce in superscene
Replies: 4
Views: 3899

Re: Suggestion - Reduce in superscene

Hello,

Do you mean a button to reduce the height by half ?
Or just a "fold them all" kind of feature ?

Regards,
by TomHat
Fri Apr 21, 2023 7:42 am
Forum: Virtual 3D Simulator
Topic: Easy View Connect: Full Mode
Replies: 1
Views: 5324

Re: Easy View Connect: Full Mode

Hello,

Sorry for the late reply. I believe this to be caused by a missing "input" licence.
Please contact our support team about this via this page in order to get confirmation:
https://store.daslight.com/en/support

Regards,
by TomHat
Fri Apr 21, 2023 7:37 am
Forum: Daslight 4
Topic: Jump Command flickers
Replies: 2
Views: 5205

Re: Jump Command flickers

Hello,

What do you mean by "flicker" ? Is it just a sudden change in the light when jumping from one scene to the other ? Could it maybe be solved by adding a little "fade in" value to the next scene, in otder to smoothen the transition ?

regards,