Search found 1365 matches

by TomHat
Mon Apr 19, 2021 1:10 pm
Forum: Daslight 4
Topic: Daslight4 - What's going on
Replies: 7
Views: 6485

Re: Daslight4 - What's going on

Hello, We're sad to read about your disapointement in our support service. As of today there has been no information disclosed on a new major version of our software. Any forum topic you may find on this subject has been created and fed by our dear users looking forward to a bunch of new features. B...
by TomHat
Mon Apr 19, 2021 12:47 pm
Forum: Daslight 4
Topic: Daslight 4 y Resolume 7
Replies: 3
Views: 3112

Re: Daslight 4 y Resolume 7

Hello,

Could you please explain how you're trying to connect Daslight4 and Resolume 7 ?
What are you trying to accomplish ?

Regards,
by TomHat
Tue Apr 06, 2021 12:03 pm
Forum: DVC4 GZM / DVC3 GZM / DVC2 GZM
Topic: remotely connect via a wireless network to a device DVC4 GZM
Replies: 3
Views: 8158

Re: remotely connect via a wireless network to a device DVC4 GZM

Hello,

As long as your computer is connected to the same device as your DVC4 GZM, you should be able to connect to it. Daslight4 will enumerate all devices present on the same network, and should find your GZM device.

Hope this helps.

Regards,
by TomHat
Mon Mar 29, 2021 8:49 am
Forum: Virtual Controller 2
Topic: DVC2 cannot find interface
Replies: 2
Views: 9878

Re: DVC2 cannot find interface

Hello,

This sounds strange. Please open a ticket here :

https://store.daslight.com/en/support

Regards,
by TomHat
Mon Mar 29, 2021 8:46 am
Forum: DVC FUN
Topic: Lightrider via Artnet Using DVC Fun
Replies: 1
Views: 7503

Re: Lightrider via Artnet Using DVC Fun

Hello, I'm no sure I quite understand what you're trying to achieve here. But here are a few pointers: - Your DVC interface can only be used by ONE app at a time . Meaning Daslight4 and LightRider can not use it at the same time. It'll be either one or the other. - A DVC interface is not an artnet n...
by TomHat
Wed Mar 24, 2021 2:47 pm
Forum: Virtual 3D Simulator
Topic: Major Performance Issues in EasyView2
Replies: 4
Views: 9793

Re: Major Performance Issues in EasyView2

Hello,

I just sent you a PM about this.

Regards,
by TomHat
Tue Mar 23, 2021 12:58 pm
Forum: Daslight 4
Topic: Future plugin
Replies: 6
Views: 7079

Re: Future plugin

Hello,

We have added this to the list of features to add in future versions of Daslight.

Regards,
by TomHat
Tue Mar 23, 2021 12:53 pm
Forum: Virtual 3D Simulator
Topic: ledbar zones merging together
Replies: 16
Views: 26593

Re: ledbar zones merging together

Great, thank you for your feedback.

Regards,
by TomHat
Mon Mar 22, 2021 2:18 pm
Forum: Daslight 4
Topic: Patched wrong fixtures
Replies: 1
Views: 2024

Re: Patched wrong fixtures

Hello,

Sadly not. You cannot really replace a fixture profile with another one, and still keep your scenes intact. This is a feature we realized was really needed in our softawre. We shall fix this for future versions.

Regards,
by TomHat
Mon Mar 22, 2021 2:14 pm
Forum: Daslight 4
Topic: License Transfer Dashlight 4
Replies: 1
Views: 2168

Re: License Transfer Dashlight 4

Hello,

Please contact our support team via ticket here :
https://store.daslight.com/en/support

Regards,
by TomHat
Mon Mar 22, 2021 2:05 pm
Forum: DVC4 GZM / DVC3 GZM / DVC2 GZM
Topic: ArtNet control
Replies: 1
Views: 6786

Re: ArtNet control

Hello,

I'm closing this topic as it was specific to the user's device.

Regards,
by TomHat
Mon Mar 22, 2021 2:04 pm
Forum: DVC FUN
Topic: No DVC FUN Registration window appears
Replies: 1
Views: 7173

Re: No DVC FUN Registration window appears

Hello,

You will need to open a ticket on our website :
https://store.daslight.com/en/support

Regards,
by TomHat
Mon Mar 22, 2021 2:02 pm
Forum: Virtual 3D Simulator
Topic: Duplicating / Mirroring fixtures in 3D Simulator
Replies: 3
Views: 27198

Re: Duplicating / Mirroring fixtures in 3D Simulator

Hello,

Sadly not. One address = one fixture. You cannot have two fixtures on the same address.

Regards,
by TomHat
Mon Mar 22, 2021 1:56 pm
Forum: Virtual 3D Simulator
Topic: All Fixtures loose positions
Replies: 5
Views: 10294

Re: All Fixtures loose positions

Hello,

Are you using the latest version available on our website ?

Regards,
by TomHat
Mon Mar 22, 2021 1:54 pm
Forum: Virtual 3D Simulator
Topic: ledbar zones merging together
Replies: 16
Views: 26593

Re: ledbar zones merging together

Hello,

I just sent you a PM.

Regards,