Search found 1365 matches

by TomHat
Tue Jan 26, 2021 1:25 pm
Forum: Daslight 4
Topic: Daslight 5
Replies: 3
Views: 5474

Re: Daslight 5

Hello,

You might want to stick to your DVC Fun device a little while longer. :wink:
There is no release date planned for any DVC5 GZM device in the "near" future.

Best regards,
by TomHat
Mon Jan 18, 2021 8:06 am
Forum: Daslight 4
Topic: MH Welle mit Fade-Out
Replies: 11
Views: 7485

Re: MH Welle mit Fade-Out

Hey,

Create a scene with only 3 steps :
- Step 1 : Dimmer 0 + position up
- Step 2 : Dimmer Full + position half way
- Step 3 : DImmer 0 + position down

All you'll need to do next is give the time you want for each step.

Regards,
by TomHat
Mon Jan 18, 2021 8:03 am
Forum: Daslight 4
Topic: Art-Net shows up, but it doesn't seem to send anything
Replies: 1
Views: 2441

Re: Art-Net shows up, but it doesn't seem to send anything

Hello, In order to be able to use ArtNet nodes, you need to unlock ArtNet universe within Daslight4. In order to do so, you need to connect a DVC device providing ArtNet universe permissions : - DVC GZM - DVC Fun + ArtNet universe module All of these can be found on our website : m Hope this helps. ...
by TomHat
Fri Jan 15, 2021 12:20 pm
Forum: Virtual 3D Simulator
Topic: Martin Acrobat
Replies: 3
Views: 9027

Re: Martin Acrobat

Hello,

It could be then that the SSL file isn't 100% correct. Please contact our support team using the tickets system on our website :

https://store.daslight.com/en/support

Best regards,
by TomHat
Wed Jan 13, 2021 1:55 pm
Forum: Virtual 3D Simulator
Topic: Martin Acrobat
Replies: 3
Views: 9027

Re: Martin Acrobat

Hello,

What is your setup like ? Daslight4 Started + EasyView2 + Daslight 4 DMX interface + lights ?

Best regards,
by TomHat
Wed Jan 13, 2021 1:54 pm
Forum: Virtual 3D Simulator
Topic: not usefully with touch screen
Replies: 1
Views: 6810

Re: not usefully with touch screen

Hello, Sadly our EasyView Software was not optimised to work on touch screen. This is an issue we'll be working on for next versions of our products. If anything, I could recomment to enlarge the icons by lowering your screen resolution. Although I understand this is not a satisfying solution. Best ...
by TomHat
Fri Jan 08, 2021 2:39 pm
Forum: DVC4 GOLD / DVC3 GOLD / DVC2 GOLD
Topic: Upgrade Interface
Replies: 3
Views: 8528

Re: Upgrade Interface

Hello,

You will need to address this matter to our dedicated team via our ticket system, at this address :
https://store.daslight.com/en/support

Best regards,
by TomHat
Fri Jan 08, 2021 2:37 pm
Forum: Virtual 3D Simulator
Topic: ledbar zones merging together
Replies: 16
Views: 26556

Re: ledbar zones merging together

And you got a PM too ;)

Regards,
by TomHat
Fri Jan 08, 2021 2:33 pm
Forum: Daslight 4
Topic: pan/tilt midi
Replies: 2
Views: 2716

Re: pan/tilt midi

Hello,

Sadly you cannot do this, as all channels MIDI pairings are actually done on the channels, not on the editing widgets.
If you don't select any fixture, your pairing won't affect anything.

Regards,
by TomHat
Fri Jan 08, 2021 2:31 pm
Forum: Daslight 4
Topic: Bug - Midi OUPUT missed on some buttons
Replies: 1
Views: 1997

Re: Bug - Midi OUPUT missed on some buttons

Hello,

Noted, thanks for reporting. Sorry about the inconvenience.

Regards,
by TomHat
Fri Jan 08, 2021 2:29 pm
Forum: Daslight 4
Topic: Deactivating or ignoring velocaty of midi keyboard
Replies: 6
Views: 4894

Re: Deactivating or ignoring velocaty of midi keyboard

Hello,

Daslight4 is sadly not handling keyboard velocity at all, I'm afraid...

Regards,
by TomHat
Thu Dec 31, 2020 7:24 am
Forum: Virtual 3D Simulator
Topic: Multiple problems with fixtures
Replies: 9
Views: 13906

Re: Multiple problems with fixtures

Hello,

Thank you for reporting this, and sorry for the inconvenience. I'm passing this on to the developpers in charge of the support of this software.

We'll get back to you if we need more info.

Best regards,
by TomHat
Wed Dec 23, 2020 9:53 am
Forum: DVC4 GZM / DVC3 GZM / DVC2 GZM
Topic: Controller doesn't start
Replies: 9
Views: 22195

Re: Controller doesn't start

Hello,

Please contact our support team here : https://store.daslight.com/en/support

Best regards,
by TomHat
Wed Dec 23, 2020 9:52 am
Forum: General Chatter
Topic: easyview 3d Big aéra 60m*60m*8m
Replies: 2
Views: 9047

Re: easyview 3d Big aéra 60m*60m*8m

Hello,

It seems like this should be addressed to the support team over ticket, at this address :
https://store.daslight.com/en/support

Best regards,
by TomHat
Mon Dec 21, 2020 11:08 am
Forum: Daslight 4
Topic: DasLight 4 (Beta) Scaling Issues on 4K screen.
Replies: 2
Views: 3053

Re: DasLight 4 (Beta) Scaling Issues on 4K screen.

Hello,

Thank you for reporting. Yes this is one major mistake we made while developping D4. We're making sure this doesn't happen in next versions of our software.

Best regards,