Daslight Forum

Hello,

Please send us a message through our tickets system :
https://store.daslight.com/en/support

A technician will answer shortly.

Regards,

Hello, Thanks for reporting, and sorry you're experiencing issues using EasyView2. I just reported this to the developpers in charge of this software. A fix should be available soon. In order to help them identify the source of the issue, could you send me the problematic SSL file used in your show ...

Hello,

Sadly we won't be able to shrink it more than this. As you can see, the software isn't exactly made to be shrunk this much already.
Maybe you could try setting a different screen resolution on your computer ?

Regards,

Hey, have you tried using the latest Official release last week ?
Your problem should be fixed there. Set all your missing midi settings, save and try reopening your show.

Let me know if this fixes your issue or not.

Regards,

Hello, This issue is due to the communication protocol used between Daslight4 and the EasyRemote app. Sadly sometimes some packages get lost and your app doesn't get the info saying this or that scene has been started/stopped. We'll look into a better way of handling ER communication. Sorry about th...

Hello, First of, you need to make sure you have purchased the DVC Fun's Dry Contacts Ports module from the website store.dmxsoft.com. If that's already done, you'll need to set the Dry Contacts settings for each scene using Daslight4's Scene properties view : Ports.png These settings will be written...

Hello,

Thanks for your feedback, we'll look into this one too.

Regards,

Hey,

We just released an official version. Please try it out and let me know.

Regards,

Hello,

Sorry for late answer. Glad you could figure out a way to do what you want. Sadly, there is no way to control virtual dimmer channels using MIDI/DMX consoles.

Best regards,

Hello,

Of course, I'll pass this on. But seeing as it has been decided to only focus on bug fix and no longer on new features for Daslight4, I sadly don't think this feature will be implemented.

Regards,

Hello,

I see you have posted this issue on another topic as well. All feedback will be done on this other thread.
Sorry about this issue and thanks for reporting.

Thread :
viewtopic.php?f=19&t=6219#p17640

Best regards,

Hello,

I noticed this problem has also been reported on another thread :
viewtopic.php?f=8&t=6221

I'm passing this on to the developpers in charge of this software.
Sorry and thanks for reporting.

We'll let you know as soon as we have a fix for this.

Best regards,

Hello,

It seems you're experiencing crashes while editing effect values. We have recently worked on this problem. Are you using the very latest "Beta" version available on our website ?

Best regards,

Hello, Alright. If I should resume this topic, you sent a screenshot of the "dry contacts" section of the official documentation. This page gives you an example of how to calculate dry contact ports, based on the binary value of the expedted address : "for example Address 7 is port 1,...

I'd go with 1100011. Did you test it ?

Regards,