Search found 1365 matches

by TomHat
Tue Jan 16, 2024 2:41 pm
Forum: DVC4 GOLD / DVC3 GOLD / DVC2 GOLD
Topic: Kontaktansteuerung DVC Gold / Daslight 5
Replies: 5
Views: 8336

Re: Kontaktansteuerung DVC Gold / Daslight 5

Hello,

This should be fixed in next version. Thank you for reporting.

Regards,
by TomHat
Fri Dec 22, 2023 9:02 am
Forum: DVC4 GOLD / DVC3 GOLD / DVC2 GOLD
Topic: Weird move FX behaviour in stand alone
Replies: 5
Views: 12157

Re: Weird move FX behaviour in stand alone

No, it's a LIVE setting.

Regards,
by TomHat
Tue Dec 19, 2023 2:43 pm
Forum: DVC4 GOLD / DVC3 GOLD / DVC2 GOLD
Topic: Weird move FX behaviour in stand alone
Replies: 5
Views: 12157

Re: Weird move FX behaviour in stand alone

Hello,

The issue you're experiencing might be linked with the fact that your scenes in LIVE have a speed modifier of x0.24, so they go in LIVE a lot slower than they would in Stand Alone mode.

Regards,
by TomHat
Tue Dec 19, 2023 8:18 am
Forum: Daslight 4
Topic: Fixture not reacting to master dimmer
Replies: 2
Views: 6709

Re: Fixture not reacting to master dimmer

Hello, Sorry for the late reply. Have you taken a look at the CHANNEL SETTINGS section ? It's the part of the software that allows you to define which channels can fade and/or act as Dimmer for your fixtures. In the PATCH section, click on this button to switch from the Patch GRID view to the LIST v...
by TomHat
Tue Dec 19, 2023 8:11 am
Forum: DVC4 GOLD / DVC3 GOLD / DVC2 GOLD
Topic: Weird move FX behaviour in stand alone
Replies: 5
Views: 12157

Re: Weird move FX behaviour in stand alone

Hello,

Could you please send your showfile (in a zip archive) in your next reply so I can take a look at the issue ?

Regards,
by TomHat
Tue Dec 19, 2023 8:07 am
Forum: DVC4 GOLD / DVC3 GOLD / DVC2 GOLD
Topic: DMX Inputs and DMX Mapping
Replies: 3
Views: 8103

Re: DMX Inputs and DMX Mapping

Hello,

For this kind of matter, you need to contact our support team via our ticket system.
There, you can expect a swift answer.

Here : https://store.daslight.com/en/support

Regards,
by TomHat
Tue Dec 19, 2023 8:04 am
Forum: Daslight 4
Topic: Resolution 3000x2000 not available in show mode
Replies: 1
Views: 13888

Re: Resolution 3000x2000 not available in show mode

Hello,

I'm afraid Daslight4 doesn't yet adapt to very high resolution screens.

Regards,
by TomHat
Tue Dec 19, 2023 8:01 am
Forum: Daslight 4
Topic: Daslight 4 freezes on startup
Replies: 4
Views: 8499

Re: Daslight 4 freezes on startup

Hello,

In order to send your showfile you can chose one of those 2 options :
- Create a .zip archive containing your file and upload it with your next reply.
- Or send me the file directly at [email protected]

Regards,
by TomHat
Mon Nov 27, 2023 2:42 pm
Forum: Virtual 3D Simulator
Topic: EasyView2 New Object
Replies: 1
Views: 6521

Re: EasyView2 New Object

Bonjour,

La fonctionnalité de prévisualisation des modèles 3D sera intégrée prochainement dans notre éditeur de profils SSL.
Malheureusement vous ne pouvez pas ajouter votre propre modèle 3D. Il faudra faire avec les objets intégrés dans l'éditeur.

Cordialement,
by TomHat
Mon Nov 27, 2023 2:13 pm
Forum: Daslight 5
Topic: Time trigger problems - XHL error: 181
Replies: 4
Views: 6996

Re: Time trigger problems - XHL error: 181

Hello, I have answered you both over email. Unless I am mistaken, both of you are trying to write your shows using time triggers, but are both missing the "Clock trigger" licence on your devices. We will keep discussing your separate situations privately if you wish to do so, but I'm going...
by TomHat
Wed Nov 22, 2023 9:47 am
Forum: Daslight 5
Topic: Time trigger problems - XHL error: 181
Replies: 4
Views: 6996

Re: Time trigger problems - XHL error: 181

Hello, We're sorry you're experiencing issues using our software. In order to help, I need a little more info. What version of Daslight 5 are you using ? (if you're not sure, a screenshot of the splashscreen could help). Could you please send over your show file to me at thomas@daslight.com ? It cou...
by TomHat
Tue Nov 21, 2023 8:26 am
Forum: Virtual Controller 2
Topic: VC2
Replies: 2
Views: 15371

Re: VC2

Hello,

You might want to look into this kind of video.
https://www.youtube.com/watch?v=XCGH5dCAI-4

DVC 2 and DVC3 being very similar, you might find it useful.

Regards,
by TomHat
Mon Nov 13, 2023 9:09 am
Forum: Daslight 4
Topic: my file does not work
Replies: 2
Views: 7901

Re: my file does not work

Hello,

If you have saved your showfile several times, there should be a "backup" folder near your Daslight software binary file.
Those files can be renamed into ".dvc" files and openned by Daslight.

Regards,
by TomHat
Thu Nov 09, 2023 3:27 pm
Forum: Virtual 3D Simulator
Topic: Weird Cornors when importing Custom 3D Object
Replies: 1
Views: 6306

Re: Weird Cornors when importing Custom 3D Object

Hello,

This looks like a 3D export issue.
Maybe you reduced the amount of points a little too much during export ?

Regards,
by TomHat
Thu Nov 09, 2023 8:04 am
Forum: Daslight 5
Topic: Time triggering of superscene
Replies: 6
Views: 8161

Re: Time triggering of superscene

I suppose you would need to create a new static scene that you can play for this purpose.

Regards,