Daslight Forum

Hello,

Sorry to read you're experiencing technical difficulties with your interface. Please, contact our support center on this website :
https://store.daslight.com/fr/support

Your interface will be taken in, repaired and sent back to you.

Regards,

Hey,

This button is a general dimmer, it should affect your show according to the option :

2- go from 0 to 125 continuously during 2 seconds

Regards,

Hey, - Are you using the latest version available on our website ? ( I just mean to make sure we'll be talking about the same version of the software) -Are you sure you are using the correct SSL file ? ( Sometime just using the wrong file or the wrong mode can case the problem) - Have you tried cont...

Hey,

Thanks for reporting, sorry you experienced this.
We'll look into it for next version.

Regards,

Hello, Sorry this reply comes so late. What version of the software are you using ? Is it delivered with DVC3 or Daslight4 ? If this is the one delivered with Daslight4 , everything that comes bellow concerns your case : Please, download the .exe file at this link and copy it in your scanlibrary edi...

Hello,

Could you please send me the serial number to your interface ?

Regards,

Hello,

Please make sure that :
- you are using the latest version available on our website
- your firewall is disabled

and try again.

Hope this helps.
Regards,

Hello,

Yes it can be used with our DVC Fun interface.

Regards,

Problem treated in this thread instead :
viewtopic.php?f=19&t=5361

Hey, Did you get the address right in Daslight ? Also, you should be able to use Daslight4 without the SSL file, just edit the faders as you would in Hardware Manager. If it still doesn't work, it could be that the interface you're using isn't compatible with Daslight4. What interface model are you ...

Hey,

I was very surprised to read that nobody took care your case so far. I'll contact you by PM to check that with you.

Regards,

Hello, As I mentionned, we haven't planned on making big changes on this software, unless bugs are reported. We have worked to release a version of Daslight4 that would be as stable as possible. Now this resource consumption problem you are reporting takes a lot more than small bug fixes, but would ...

Hello,

Developpers are still working on this software. The release date for the official version isn't out yet.

Sorry about that.

Regards,

Hello,

Sorry, I don't think we'll add this into Daslight4.
Although I'll note your request into our list of ideas for future versions of Daslight.

Thank you for this.

Regards,

Hello,

Have you tried using this SSL file ?
https://store.daslight.com/downloadSpecificSSL/36558

Hope this helps.

Regards,