Daslight Forum

Hello,

Sorry for the delay. I'm really not sure what you're trying to achieve here. Could you explain in a little more details, using screencaptures maybe ?

Regards,

Hello,

I'll contact you over PM to ask you a few questions.

Regards,

Hello,

I think what you did was to import the SSL profile everytime you patched a fixture.
You only need to import the profile once, and then patch 7 times the fixture.

Regards,

Hello,

What's the model of the DVC4 GOLD you're using ? Is it the box with 10 buttons ? Or the older version, with a transparent plastic case ?

Regards,

Hello,

Does this version fix the issue ?
https://eu-software.n-g.co/Version/Dasl ... 663865.exe

Regards,

Hello,

Very strange indeed...
Thanks for reporting. It seems some of our staff managed to replicate this bug, although it still seems very random.
We'll look into it.

Regards,

Hello,

Please share your showfile here (in a zip file). I can't reproduce the issue here.

Regards,

Hello, In the top menus of your Daslight4 software, you will find a Tools->StandAlone section. There, you can drag-drop your scenes from the left part to the right part of the window and click "write" when you're done. During writing, the software will prompt a message box asking if you wi...

Hello,

Alright, got it. Thank you. We'll look into this.

Best regards,

Hello,

Do you mean a button to reduce the height by half ?
Or just a "fold them all" kind of feature ?

Regards,

Hello,

Sorry for the late reply. I believe this to be caused by a missing "input" licence.
Please contact our support team about this via this page in order to get confirmation:
https://store.daslight.com/en/support

Regards,

Hello,

What do you mean by "flicker" ? Is it just a sudden change in the light when jumping from one scene to the other ? Could it maybe be solved by adding a little "fade in" value to the next scene, in otder to smoothen the transition ?

regards,

Hello,

Daslight4 doesn't take any new feature request anymore.
I am forwarding this to the team in charge of Daslight 5.

Regards,

Hello,

Please contact our support team here: https://store.daslight.com/en/support

Regards,

Hey,

First of, sorry you're experiencing this.
Could you please send me the show file you're working on at [email protected] ?
We need to run some tests.

Thanks in advance !
Regards,