Search found 534 matches

by Benno
Fri Sep 04, 2015 8:07 am
Forum: Daslight 4
Topic: DVC4 Translation
Replies: 8
Views: 36509

Hi giugno,

No plans for Italian as yet, but if you or anyone you know would be interested in help translating drop us an email?

Many thanks
by Benno
Tue Aug 25, 2015 10:52 am
Forum: Virtual Controller 3
Topic: Problem with some scenes don't punt out DMX in live mode
Replies: 1
Views: 4887

Hi Nathan-Joosten, If you could try with the latest Beta (July 15) and see if you're still having problems. m Also please could you check what firmware you are running and update to the latest version using the Hardware Manager if necessary. If your still having problems PM me your serial number and...
by Benno
Fri Aug 14, 2015 8:07 am
Forum: General Chatter
Topic: Urgent need of answer!!
Replies: 1
Views: 14276

Hi greggr1,

Unfortunately it's not possible to control our devices with grandMa onpc.

Here is a link to the DVC3 video tutorials which may help if you need to use it.
http://www.daslight.com/en/tuto.htm
by Benno
Tue Aug 04, 2015 10:17 am
Forum: Virtual 3D Simulator
Topic: Strange color issues in Virtual 3D Simulator
Replies: 1
Views: 6138

Hi Gregor,

Would you be able to DM over you showfile and Virtual 3D file so we can runs some tests here in the office?
by Benno
Tue Aug 04, 2015 9:34 am
Forum: Virtual Controller 3
Topic: Lost Control
Replies: 5
Views: 9658

No problem, just sent you a DM with details of where to send the screenshots.
by Benno
Tue Jul 28, 2015 11:56 am
Forum: Architectural Range
Topic: DPAD 128 - Clock / Calendar Function
Replies: 2
Views: 21284

Hi Mike,

Unfortunately the DPAD 128 doesn't support the clock/calendar functions.

Out of the Architectural range the DPAD Gold supports these functions.

http://www.daslight.com/en/dpadgold.htm

Hope that helps.
by Benno
Tue Jul 28, 2015 8:49 am
Forum: Easy Remote
Topic: DasLight EasyRemoteapp
Replies: 11
Views: 30000

You're right I've just checked myself and there is no way to determine between on or off on the Easy Remote App, this is the way it works and unfortunately there is no work around at present.

Thanks for pointing it though out and we will look into it in the future.
by Benno
Mon Jul 27, 2015 9:47 am
Forum: Virtual Controller 3
Topic: Lost Control
Replies: 5
Views: 9658

Would it be possible to send me a screenshot of the Hardware Manager DMX output window as well as the DVC3 DMX level display window? Also would you be able to try the device with DVC2 just to check to see if you're having similar problems? If you could also send us over your showfile we will runs so...
by Benno
Tue Jul 21, 2015 1:33 pm
Forum: Virtual Controller 3
Topic: Lost Control
Replies: 5
Views: 9658

To try and find out where the problem is could you do a test with one light only? Open Daslight and move your light position to a certain point/colour etc. Open the DMX level display window and make a note of the DMX levels. Open HardwareManager and set it to the exact same DMX levels. Check to see ...
by Benno
Fri Jul 17, 2015 2:54 pm
Forum: Easy Remote
Topic: Easy Remote App Grey Screen
Replies: 2
Views: 13245

Hi daimonback, I take it you're trying to connect to Daslight in live mode? If you can see and select Daslight as a controller in the options menu but nothing loads after that it could possibly be a firewall problem. Check your firewall connections and have another go. If you're still having problem...
by Benno
Fri Jul 17, 2015 10:27 am
Forum: Easy Remote
Topic: DasLight EasyRemoteapp
Replies: 11
Views: 30000

Thanks for sending you file over The problem with the rekoad of the images could be resolved: the images have to be in the button directory. However, even though I lose a couple of button images after restart. I am sending my files to the support. The show is being programmed, so far has 4 pages. Wh...
by Benno
Fri Jul 17, 2015 9:28 am
Forum: Virtual Controller 3
Topic: Behringer CMD-DC1 Midi Feedback ?
Replies: 1
Views: 4923

Hi frankgellen, It might be possible, when you map a scene/button in Daslight your Behringer will need to receive the same message back you send. If it happens to be a different midi message to the one that turns your buttons blue then unfortunately it won't work and you can't edit the message in Da...
by Benno
Thu Jul 16, 2015 3:57 pm
Forum: Virtual Controller 3
Topic: creating 3d lights & creation show with a song
Replies: 1
Views: 5326

Hi Antonio, Good morning , I purchased on the thomann DASLIGHT DVC3 512 are in trouble because when loading some lights ( moving heads as sharpy beam moving head 5r 200 watts ) 3D not match the characteristics of the light ; do not change the forms nor colors . but is a configuration of home ... how...
by Benno
Thu Jul 16, 2015 3:43 pm
Forum: Easy Remote
Topic: DasLight EasyRemoteapp
Replies: 11
Views: 30000

Hi there,

I've tested it myself and seems to work okay for me with a few varied lower res jpeg images.

Do you want to send me your showfile and the images you're having problems with and I can take a look for you?
by Benno
Thu Jul 09, 2015 2:00 pm
Forum: Virtual Controller 3
Topic: Problems with Pan/Tilt - Swap Pan/Tilt
Replies: 3
Views: 7278

Hi again,

Apologies I totally posted the above reply in the wrong post by mistake!

Sounds like there could be a problem with the fixture profile.

Send me over your SSL file and I will take a look for you.