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by P-Low
Thu Jun 13, 2019 10:32 am
Forum: Daslight 4
Topic: Scene interference and disturbance!
Replies: 1
Views: 119

Re: Scene interference and disturbance!

Hello Regarding the iPad control, i assume you are using Easy Remote with the software. If this is the case then yes the button press and highlight is a bug we are aware off and fixing in a future update. Regarding the behaviour problem in your scenes, it could be that it is due to the import, and t...
by P-Low
Thu Jun 13, 2019 10:21 am
Forum: DVC4 GOLD / DVC3 GOLD / DVC2 GOLD
Topic: DVC4 Gold random USB disconnects from PC back to 01 causing blackouts
Replies: 7
Views: 615

Re: DVC4 Gold random USB disconnects from PC back to 01 causing blackouts

Hello As an update to anyone else researching this topic, we have found a possible cause in older firmware. If you have this problem, you will need to update to firmware 1.12. Currently this is not included in Hardware Manager within software downloads, and will need to contact technical support thr...
by P-Low
Tue Jun 04, 2019 2:26 pm
Forum: DVC4 GZM / DVC3 GZM / DVC2 GZM
Topic: DVZ4 GZM FLICKER
Replies: 2
Views: 211

Re: DVZ4 GZM FLICKER

Hello Usually with flickering lights, if the flicker is not visible within the software, it is usually a hardware issue. Initial things to check is if the end of the DMX line is properly terminated to prevent signal reflections, and also that the common wire is seated properly in drivers/fixtures. I...
by P-Low
Wed May 01, 2019 2:38 pm
Forum: Daslight 4
Topic: Daslight Official Release 23rd April 2019
Replies: 0
Views: 847

Daslight Official Release 23rd April 2019

We have a new Daslight Official release available. This has been stabilised for compatibility with earlier MacOS releases. You can download it from our website (links below - Daslight Official 23 April 2019 : MAC & PC). http://www.daslight.com/download.htm • Backwards compatible stability fix wi...
by P-Low
Thu Apr 25, 2019 7:39 am
Forum: DVC4 GOLD / DVC3 GOLD / DVC2 GOLD
Topic: DVC4 Gold random USB disconnects from PC back to 01 causing blackouts
Replies: 7
Views: 615

Re: DVC4 Gold random USB disconnects from PC back to 01 causing blackouts

Hello I have not been able to replicate any disconnection when using the DVC4 Gold with Daslight4. I have had it on test for a few days and running fine with no disconnection issues. I would advise checking the software and firmware is updated to the current versions. We have not tested the Y-cable ...
by P-Low
Tue Apr 23, 2019 9:57 am
Forum: Easy Remote
Topic: Ipad pro 12.9 2018
Replies: 1
Views: 326

Re: Ipad pro 12.9 2018

Hello I believe our technical team have been dealing with your support request previously through email. Easy Remote uses UDP messages for triggering scenes instead of TCP. UDP was chosen for speed, but on some networks it can cause problems because there is no way to check if packets have been lost...
by P-Low
Wed Apr 10, 2019 4:14 pm
Forum: Daslight 4
Topic: Daslight Beta Release 27th March 2019
Replies: 0
Views: 656

Daslight Beta Release 27th March 2019

We have a new Daslight Beta available. Only a couple corrections, see below:

You can download it from our website (links below - Daslight Beta 27 March 2019 : MAC & PC).
http://www.daslight.com/download.htm

• Minor bug fixes
by P-Low
Tue Apr 09, 2019 2:34 pm
Forum: Daslight 4
Topic: bug in patchmode?
Replies: 2
Views: 290

Re: bug in patchmode?

Hello

We are aware of a bug which affects some Mac OS computers. Your profile suggest you are using windows OS however.

Please can you confirm your computer setup with spec and OS version?

Please can you try with the latest Beta release (5th February 2019).

Kind Regards
by P-Low
Tue Apr 09, 2019 12:19 pm
Forum: Daslight 4
Topic: PRO DJ LINK and Daslight?
Replies: 1
Views: 264

Re: PRO DJ LINK and Daslight?

Hello Currently Daslight is only compatible with MIDI clock, which i believe Pioneer equipment should support too. However I have added this request for Daslight to support Pioneer Pro DJ link in the future. I can not guarantee all suggestions will make it in to the next update. But when an update i...
by P-Low
Tue Apr 09, 2019 12:02 pm
Forum: DVC4 GOLD / DVC3 GOLD / DVC2 GOLD
Topic: DCV4 Gold Art-Net Function
Replies: 5
Views: 517

Re: DCV4 Gold Art-Net Function

Hello The DVC4 Gold does not have Art-Net. The only product with Art-Net out of the box is the DVC4 Gold ZM. You would be able to see the Art-Net node in Daslight, however you would need an Art-Net licence to allow access to it. To purchase a licence you would need a Nicolaudie SUT device to synchro...
by P-Low
Tue Apr 09, 2019 10:59 am
Forum: Daslight 4
Topic: DasLight 4 GZM
Replies: 3
Views: 408

Re: DasLight 4 GZM

vallik89 wrote:Guys someone tell me how to combine all scenes into one button?


Hello

We have a manual which details how to create buttons in live mode and link the scenes to it.

You can access the manual here: https://www.daslight.com/manuals/#/en/d ... -show-mode

Kind regards
by P-Low
Tue Apr 09, 2019 10:36 am
Forum: Daslight 4
Topic: Probleme scene
Replies: 1
Views: 260

Re: Probleme scene

Hello It is possible that the fixtures are sharing channels between the groups. Please raise a support ticket at the link below and one of our Technical team will be able to help you. It may help to include your show file too for the team to examine. If you do not already have an account, you will n...
by P-Low
Tue Apr 09, 2019 10:31 am
Forum: Daslight 4
Topic: Moving heads acting strangely
Replies: 2
Views: 295

Re: Moving heads acting strangely

Hello Please raise a support ticket at the link below and one of our Technical team will be able to help troubleshoot this with you. It may help to attach your show file too for the team to look at. If you do not already have an account, you will need to create one. https://store.daslight.com/signin...
by P-Low
Tue Apr 09, 2019 9:54 am
Forum: Daslight 4
Topic: Sound Effects are not working...
Replies: 14
Views: 1374

Re: Sound Effects are not working...

Hello I believe there are two topics here: 1) correctly setting the audio effects 2) audio efffect's settings not being visible ----- Part 1: All audio effects work "LIVE" only. Meaning if you try to generate a scene using audio-based effects, you'll only get a static scene. You have got t...
by P-Low
Tue Apr 09, 2019 9:08 am
Forum: Daslight 4
Topic: Daslight4 und Soundfiles
Replies: 1
Views: 352

Re: Daslight4 und Soundfiles

Thank you for your feedback and suggestions. We always welcome new feature ideas and log them accordingly with our team of developers. I can not guarantee all suggestions will make it in to the next update. But when an update is published, there will be release notes detailing what changes and addit...

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