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by TomHat
Mon Feb 18, 2019 3:24 pm
Forum: Daslight 4
Topic: Problem Import Show
Replies: 2
Views: 37

Re: Problem Import Show

Hello,

Was this show created with Daslight4 from the begining ?
Could you please send it to us (in a .zip file) ?

Regards,
by TomHat
Mon Feb 18, 2019 3:23 pm
Forum: Daslight 4
Topic: Problem with MIDI faders in the devices palettes
Replies: 2
Views: 46

Re: Problem with MIDI faders in the devices palettes

Hello,

I think your problem comes from an option available in the "settings" window. You need to check the option that lets you decide if you apply MIDI changes to all devices of the same family or only to the ones currently selected.

Hope this helps.

Regards,
by TomHat
Mon Feb 18, 2019 3:21 pm
Forum: Daslight 4
Topic: Still existing problems since 2015
Replies: 1
Views: 126

Re: Still existing problems since 2015

Hello, We're terribly sorry you're so unhappy with our software. Daslight4 was simply not optimised at all for high-resolution monitors. Although about the random crashes you get, could you please let us know more about those ? Like, if you're using a MIDI console, if you get crashes using the effec...
by TomHat
Mon Feb 18, 2019 3:16 pm
Forum: Daslight 4
Topic: 3D Visualizer does not work
Replies: 3
Views: 76

Re: 3D Visualizer does not work

Hello,

It seems there might be an compatibility issue between EasyView2 and your intel graphic card. Could you please try to make sure EasyView uses your GeForce graphic card, and let us know if that works better for you ?

Thanks in advance.

Regards,
by TomHat
Thu Feb 14, 2019 8:19 am
Forum: Daslight 4
Topic: 3D Visualizer does not work
Replies: 3
Views: 76

Re: 3D Visualizer does not work

Hello,

Has any older versions of EasyView worked on your computer before ? Or has it never worked ?
Also, have you downloaded the latest version of Daslight ?

Regards,
by TomHat
Thu Feb 14, 2019 8:16 am
Forum: Daslight 4
Topic: Martin Wizard not showing in 3D visualizer
Replies: 1
Views: 49

Re: Martin Wizard not showing in 3D visualizer

Hello,

Could you please checkout this version of the SSL file and let me know if this one works for you ?
I'd recommend testing it with a new show to be sure.

WIZARD 8CH.zip
(22.41 KiB) Downloaded 3 times


Hope this helps.

Regards,
by TomHat
Wed Feb 06, 2019 4:42 pm
Forum: Daslight 4
Topic: Read a scene in reverse
Replies: 4
Views: 119

Re: Read a scene in reverse

Hello, As I said, it will be "considered" for next version, as will a lot of other features be. We take our customers' request very seriously and have now a long list of features our customers have found missing from Daslight4. We'll make sure to implement as many of them as possible in ne...
by TomHat
Wed Feb 06, 2019 3:49 pm
Forum: Daslight 4
Topic: Read a scene in reverse
Replies: 4
Views: 119

Re: Read a scene in reverse

Hello,

Sadly, this option doesn't exist in Daslight4... We'll take it in consideration for future versions of Daslight.

Regards,
by TomHat
Mon Jan 21, 2019 7:54 am
Forum: Easy Remote
Topic: buttons on display win10 vs Mac
Replies: 1
Views: 127

Re: buttons on display win10 vs Mac

Hello,

We have never heard of such problem. Could you please send us your showfile (in a ZIP file) ?

Regards,
by TomHat
Fri Jan 18, 2019 11:10 am
Forum: Daslight 4
Topic: TOO MANY FAILURES
Replies: 31
Views: 1911

Re: TOO MANY FAILURES

I'm contacting you over PM.

Regards,
by TomHat
Fri Jan 18, 2019 8:08 am
Forum: Daslight 4
Topic: New BUG in new Beta
Replies: 7
Views: 263

Re: New BUG in new Beta

[EDIT]
by TomHat
Thu Jan 17, 2019 4:32 pm
Forum: Virtual 3D Simulator
Topic: Easy View 2 - Scanners TILT calibration
Replies: 5
Views: 1440

Re: Easy View 2 - Scanners TILT calibration

Hello DivusJulius,

Indeed, it would be a good thing. Of course we try our best to get as many files fixed as possible, though we still have a lot left to fix.
Sorry you're experiencing this difficulty, hope you enjoy everything else about our softwares.

Best regards,
by TomHat
Thu Jan 17, 2019 4:28 pm
Forum: Daslight 4
Topic: New BUG in new Beta
Replies: 7
Views: 263

Re: New BUG in new Beta

Hello,

Okay, thank you for the extra details. We'll look into it for next version.
Sorry you're experiencing this difficulty.

Regards,
by TomHat
Thu Jan 17, 2019 4:27 pm
Forum: Daslight 4
Topic: TOO MANY FAILURES
Replies: 31
Views: 1911

Re: TOO MANY FAILURES

Does it happen too with a new show ? Or is it only when you try to edit this show ?
Thinking it could have to do with the resources needed to run the show itself. Some of our users really create huge shows that become quite resource consuming.

Regards,
by TomHat
Wed Jan 16, 2019 4:23 pm
Forum: Daslight 4
Topic: Sound Effects are not working...
Replies: 11
Views: 326

Re: Sound Effects are not working...

Hello all, Would you have the possibility to test the same thing on other computers ? I know this may sound dumb, but we cannot reproduce this problem on our local computers. Testing it on more computers may help figuring out the cause of this problem. Thank you for your understanding. Best regards,

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