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by TomHat
Fri Feb 23, 2018 3:24 pm
Forum: Daslight 4
Topic: problems with easy vieuw
Replies: 5
Views: 151

Re: problems with easy vieuw

That is strange... Do you have admin rights on your computer ?
Could you try with these files, please ?

movitec.zip
(212.95 KiB) Downloaded 3 times


Regards,
by TomHat
Fri Feb 23, 2018 9:47 am
Forum: Daslight 4
Topic: Fixture group dimmer
Replies: 2
Views: 21

Re: Fixture group dimmer

Hey,

Sorry, I don't think we will be able to add group dimmer into Daslight4. We will keep this in mind for future versions, though.
Although, you might find use of our LIVE general dimmer (to the right of your LIVE window in Daslight4).

Hope this helps.

Regards,
by TomHat
Thu Feb 22, 2018 3:58 pm
Forum: Daslight 4
Topic: Daslight 4 Crashed
Replies: 8
Views: 1286

Re: Daslight 4 Crashed

Hey,

Crash on exit sounds like a totally other thing. I don't think it's linked at all. Did this Freeze problem appear often ? Or only once ?

Regards,
by TomHat
Thu Feb 22, 2018 3:55 pm
Forum: Virtual Controller 3
Topic: Why are the first created scenes, higher prior than the next scenes, in different groups?
Replies: 1
Views: 103

Re: Why are the first created scenes, higher prior than the next scenes, in different groups?

Hey,

I'm thinking there must be a problem in the way you created your show. This sounds like either there is a confusion about the way scene release should work, or some channels that should be OFF are ON in some scenes.

Could you send me your showfile so I can take a look at it ?

Regards,
by TomHat
Thu Feb 22, 2018 8:44 am
Forum: Daslight 4
Topic: Daslight 4 Crashed
Replies: 8
Views: 1286

Re: Daslight 4 Crashed

Hey, The software should work correctly, even without any interface connected to the computer. The crash is linked with the computer's accessibility feature. If you're using any software which you're aware might affect this feature in any way, please try deactivating it and test Daslight again. Hoip...
by TomHat
Thu Feb 22, 2018 8:41 am
Forum: Daslight 4
Topic: Fixture, Showtec Pixelbar cob 8, 24Ch, mapping mistake
Replies: 3
Views: 51

Re: Fixture, Showtec Pixelbar cob 8, 24Ch, mapping mistake

Hey,

I'm afraid you might have to redo it all... Could you please send me your showfile, and the correct SSL file ? That way I might be able to see what goes wrong exactly when updating your fixtures.

Regards,
by TomHat
Thu Feb 22, 2018 8:39 am
Forum: Daslight 4
Topic: No Midi signal
Replies: 1
Views: 28

Re: No Midi signal

Hey,

You might need to activate your midi controller in the preference window, in Daslight4.

Hope this helps.
Best regards,
by TomHat
Tue Feb 20, 2018 2:10 pm
Forum: Daslight 4
Topic: Fixture, Showtec Pixelbar cob 8, 24Ch, mapping mistake
Replies: 3
Views: 51

Re: Fixture, Showtec Pixelbar cob 8, 24Ch, mapping mistake

Hey,

This very much sounds like a fixture profile bug. You can edit the file yourself, using the ScanLibrary Editor software.

Hope this helps.

Regards,
by TomHat
Tue Feb 20, 2018 2:02 pm
Forum: Daslight 4
Topic: DMX pult mapping not working
Replies: 7
Views: 201

Re: DMX pult mapping not working

Is it possible that you created this show with an older version of Daslight 4 ?
Do you have the possibility to test these same DMX triggering settings on a new show ?

Regards,
by TomHat
Tue Feb 20, 2018 12:38 pm
Forum: Daslight 4
Topic: DMX pult mapping not working
Replies: 7
Views: 201

Re: DMX pult mapping not working

Hey,

Sorry it took me this long to get back to you. I've gotten feedback about the testnig onf your file, and turns out they couldn't reproduce with the latest version of Daslight4 available on our website. Which version are you using ?

Regards,
by TomHat
Mon Feb 19, 2018 2:56 pm
Forum: Daslight 4
Topic: Daslight 4 Crashed
Replies: 8
Views: 1286

Re: Daslight 4 Crashed

Hey,

These softwares are classified as window management tools for Mac.

Regards,
by TomHat
Mon Feb 19, 2018 9:33 am
Forum: Daslight 4
Topic: Daslight 4 randomly closes
Replies: 8
Views: 171

Re: Daslight 4 randomly closes

Bonjour Philippe, Voici une traduction du message de Benno: Il est important que nous puissions déterminer avec exactitude la provenance du crash, afin que les développeurs puisse dégager une solution. Plus nous recevrons de détails à ce sujet, mieux ce sera. Dans cette optique, il serait intéressan...
by TomHat
Tue Feb 13, 2018 10:02 am
Forum: Daslight 4
Topic: virtual dimmer Topic is solved
Replies: 10
Views: 1652

Re: virtual dimmer Topic is solved

Hey Steffen, Sorry, we haven't planned on adding new features (such as effects on virtual dimmer only) for now. If you want to create an effect on dimmer, you will need fixtures that include a dimmer channel. Otherwise, we can only provide effects that "simulate" dimmer changes by computin...
by TomHat
Mon Feb 12, 2018 2:30 pm
Forum: Virtual Controller 3
Topic: Dimmer channel not moving.
Replies: 1
Views: 38

Re: Dimmer channel not moving.

Hey,

Which dimmer channel are you talking about ? If you're using a SSL file, could you please let us know the name of it ?

Regards,
by TomHat
Mon Feb 12, 2018 2:27 pm
Forum: General Chatter
Topic: Easy View 2 Problem I'm Having
Replies: 1
Views: 87

Re: Easy View 2 Problem I'm Having

Hey,

Sorry you're encountering this issue using our software. This is a bug our developpers are aware of, and that should be taken care of shortly.

Regards,

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