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by TomHat
Thu May 24, 2018 3:11 pm
Forum: Daslight 4
Topic: Crash on moving fader while programing effect
Replies: 3
Views: 81

Re: Crash on moving fader while programing effect

Hey,

We have now released a new Beta version of Daslight4. Please download it and let us know if the problem is fixed for you.


CharlyDL wrote: Is there a difference having connected the DMX interface via USB or not ?

The interface should not have anything to do with the effect computing.

Regards,
by TomHat
Thu May 24, 2018 3:08 pm
Forum: Daslight 4
Topic: Dasligh remote on Android
Replies: 1
Views: 49

Re: Dasligh remote on Android

Hey,

This is one known bug we've been working on. Please download the latest beta available on our website, and the latest version of EasyRemote on your tab.

Let us know if the problem is fixed for you in this version.
The "lag" should always be there, only much lighter.

Regards,
by TomHat
Thu May 24, 2018 3:05 pm
Forum: Virtual 3D Simulator
Topic: 3d view messes the luminaires to the patch new luminaires
Replies: 1
Views: 26

Re: 3d view messes the luminaires to the patch new luminaires

Hey,

Sorry for this, we'll get this fixed in next version.

Regards,
by TomHat
Wed May 23, 2018 12:10 pm
Forum: Daslight 4
Topic: Limmiting DMX Channel / DMX-Kanal limmitierbar?
Replies: 1
Views: 63

Re: Limmiting DMX Channel / DMX-Kanal limmitierbar?

Hello, You will need to edit the profile file to only have one preset (values 0-255) on this channel. You can do this using the ScanLibrary Editor software, open the SSL file you wish to edit and make sure to only set a default preset on the concerned channel. ScanLibrary Editor software is included...
by TomHat
Wed May 23, 2018 12:02 pm
Forum: Daslight 4
Topic: Problems Universe Gold Interfase
Replies: 1
Views: 41

Re: Problems Universe Gold Interfase

Hello,

I would need to have a look at your device's properties to determin the source of your problem. Could you please send me a screenshot of your "preferences" window, on the tab named "Devices" ?

Thank you in advance.
Regards,
by TomHat
Wed May 23, 2018 10:31 am
Forum: Daslight 4
Topic: Daslight freezes for a few seconds
Replies: 1
Views: 51

Re: Daslight freezes for a few seconds

Hey,

I understand. We have been working on this for next Beta (coming soon). Please keep an eye on our forum/website to get this Beta directly when we release it.
If the problem is still not completely fixed for you with this Beta, please get back to us.

Regards,
by TomHat
Wed May 23, 2018 10:25 am
Forum: Daslight 4
Topic: Blinders library
Replies: 5
Views: 168

Re: Blinders library

Hey, In that case, two options stand before you : - Edit the profile file by yourself, using our ScanLibrary Editor software (delivered when installing Daslight4 on your computer), and change the type of fixture and/or number of beams. - Send a SSL request to our dedicated service using this form : ...
by TomHat
Wed May 23, 2018 10:18 am
Forum: Daslight 4
Topic: Little bug - stuck scene speed and scene dimmer
Replies: 1
Views: 44

Re: Little bug - stuck scene speed and scene dimmer

Hey, Thanks for reporting. Out of curiosity, what MIDI console are you using ? We know of one (AKAI APC Mini) that freezes when receiving MIDI feedback too fast. So in case you would experience more software freezes, try disabling MIDI feedback on your speed/dimmer sliders. Hope this helps. Regards,
by TomHat
Tue May 15, 2018 1:17 pm
Forum: Daslight 4
Topic: Text resizing
Replies: 2
Views: 100

Re: Text resizing

Hello,

Sorry, this has not been implemented in the software. This is one of the things we have decided to change for next versions of our products (starting with next Daslight).

Regards,
by TomHat
Mon May 07, 2018 1:00 pm
Forum: Daslight 4
Topic: Problem with music speed in DC4
Replies: 1
Views: 70

Re: Problem with music speed in DC4

Hello,

This is a known bug that we've worked on since the release of the latest version. Sorry for this. You should get the fix with next Beta version. This problem should only exist with .wav files.

Regards,
by TomHat
Mon May 07, 2018 7:00 am
Forum: DVC4 GZM / DVC3 GZM / DVC2 GZM
Topic: Two or more PCs
Replies: 1
Views: 93

Re: Two or more PCs

Hey, No it's not. Once your interface is opened in Daslight4 on one PC, the other PC won't be able to use it. Although, you can create a EasyRemtoe SHOW page on your PC and trigger your scenes from a distance using the EasyRemote app on Android or iOS. As long as you have a tab connected to the same...
by TomHat
Mon May 07, 2018 6:56 am
Forum: Daslight 4
Topic: Blinders library
Replies: 5
Views: 168

Re: Blinders library

Hey, You're asking to see this fixture in the 3D View. For this, you need the fixture profile file to this fixture. And for this I need to know the brand and model of this device. Here is the model name for your blinder : Showtec Stage Blinder 4 DMX You should be able to find it in your SSL files. U...
by TomHat
Fri May 04, 2018 11:40 am
Forum: Daslight 4
Topic: Blinders library
Replies: 5
Views: 168

Re: Blinders library

Hey,

What are the Brand and Model names of this product ?

Regards,
by TomHat
Thu May 03, 2018 9:22 am
Forum: Daslight 4
Topic: Smooth move beam 7r
Replies: 4
Views: 201

Re: Smooth move beam 7r

Hey, Have you tried lowering the compression of your effect ? No matter if you are using fixtures with OR without tine pan/tilt channels, you'll eventually lost the "smooth" moves when slowing down your effect. Now what we could try is to lower the compression of your effect before generat...
by TomHat
Mon Apr 30, 2018 12:23 pm
Forum: Daslight 4
Topic: Interface color
Replies: 1
Views: 139

Re: Interface color

Hey,

I'm afraid Daslight's user interface only comes in black/grey. We don't have a white version if it. We'll think of it for next softwares, though.

Regards,

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