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by TomHat
Fri Nov 09, 2018 12:45 pm
Forum: Daslight 4
Topic: Changing effect parameters
Replies: 2
Views: 72

Re: Changing effect parameters

Hey,

If you just wish to change one static value in all steps at once, you can select all steps in your scene and set said value directly. Otherwise, if it's an effect param you wish to change, ou need to generate a new effect, I'm afraid.

Regards,
by TomHat
Tue Nov 06, 2018 8:07 am
Forum: Daslight 4
Topic: Scene indicator in Show Mode
Replies: 1
Views: 72

Re: Scene indicator in Show Mode

Hey,

If you add the scenes' button into your Show Mode panel, it should be highlighted when the scene is triggered. Is it not ?

Regards,
by TomHat
Tue Nov 06, 2018 8:05 am
Forum: DVC4 GOLD / DVC3 GOLD / DVC2 GOLD
Topic: DVC4 Gold mini USB fragile connector
Replies: 2
Views: 75

Re: DVC4 Gold mini USB fragile connector

Hey,

Duely noted. Thanks for reporting this, I'll pass this on to the right people. Note that we have thought to add type-C connectors to our new models, instead of mini-USB. Hope this fits ours customers needs better.

Regards,
by TomHat
Tue Nov 06, 2018 8:03 am
Forum: Daslight 4
Topic: error in Daslight 4
Replies: 1
Views: 65

Re: error in Daslight 4

Hello,

This means daslight tried to perform an action that was not possible (like trying to read page 101 in a book that only has 100 pages).

This is an important error for us to fix. Could you please tell me what you were doing at the time the software crashed ? Can you reproduce it ?

Regards,
by TomHat
Fri Nov 02, 2018 10:24 am
Forum: DVC4 GOLD / DVC3 GOLD / DVC2 GOLD
Topic: Unable to write stand alone show!
Replies: 1
Views: 50

Re: Unable to write stand alone show!

Hey,

Could you please send me your showfile, for test purpose ?

Regards,
by TomHat
Tue Oct 30, 2018 3:56 pm
Forum: Daslight 4
Topic: Printable fixtures patch list
Replies: 2
Views: 185

Re: Printable fixtures patch list

Hey,

This is a great idea for future versions of Daslight ! Sadly we do not have that in Daslight4 and won't be able to implement it.
Thanks for your feedback ! :)

Regards,
by TomHat
Mon Oct 29, 2018 8:34 am
Forum: Daslight 4
Topic: DasLight 4 MacBook Pro 2016 Mac OS Mojave
Replies: 2
Views: 120

Re: DasLight 4 MacBook Pro 2016 Mac OS Mojave

Hey, This sounds alot like a known problem coming from an incompatibility with some specific softwares. Please make sure you don't have one of these softwares installed : Magnet Flexiglass Popclip BetterSnapTool If you now have any of those apps, please deactivate them ans try launching Daslight4 ag...
by TomHat
Mon Oct 29, 2018 8:31 am
Forum: Easy Remote
Topic: Easy Remote is loading forever and crashes Daslight 4
Replies: 1
Views: 153

Re: Easy Remote is loading forever and crashes Daslight 4

Hello,

Are you using the latest version of Daslight ?

Regards,
by TomHat
Fri Oct 26, 2018 2:29 pm
Forum: Daslight 4
Topic: RDM Support
Replies: 4
Views: 1306

Re: RDM Support

Still the same.
by TomHat
Fri Oct 26, 2018 6:39 am
Forum: Daslight 4
Topic: Suggestion about MIDI faders
Replies: 1
Views: 113

Re: Suggestion about MIDI faders

Hey,

We won't be able to add this into Daslight4, I'm afraid. This is going right to our list of ideas for future versions of Daslight.

Thanks for that.
by TomHat
Thu Oct 25, 2018 8:32 am
Forum: Daslight 4
Topic: Missing lights in a Cameo LED bar in Easy View
Replies: 2
Views: 138

Re: Missing lights in a Cameo LED bar in Easy View

Hello, If you cannot find your fixture in our fixture profile list (here : https://store.daslight.com/ssl), then you have 2 options : - Build it yourself, using the ScanLibrary Editor software (installed with your Daslight software) - Send a request for your fixture profile to be build by our dedica...
by TomHat
Fri Oct 19, 2018 1:02 pm
Forum: Daslight 4
Topic: Daslight 4 unable to start
Replies: 1
Views: 100

Re: Daslight 4 unable to start

Hey,

Thanks for reporting. We'll look into this.
In order to avoid this problem, only connect your DVC Fun interface after you started the software.

Regards,
by TomHat
Fri Oct 19, 2018 10:31 am
Forum: Daslight 4
Topic: Why is the amount of art-net universes limited?
Replies: 3
Views: 184

Re: Why is the amount of art-net universes limited?

Why can't I register extra universes on the DVC GZM? The DVC GZM solution is delivered WITH 3 physical universe + 3 ArtNet universe. You do not need to pay extra to use them. Why do I need to pay extra to use the product I already purchased to it's fullest extent in the first place? The DVC Fun is ...
by TomHat
Tue Oct 16, 2018 2:57 pm
Forum: Daslight 4
Topic: Why is the amount of art-net universes limited?
Replies: 3
Views: 184

Re: Why is the amount of art-net universes limited?

Hey, The amount of ArtNet universe allowed depends on the hardware you're using : - DVC Fun allows you to purchase as many ArtNet universe as you desire. - DVC GZM automatically unlocks 3 ArtNet universe. The total amount of ArtNet universe you can use equals the sum of universe allowed by all your ...
by TomHat
Fri Oct 12, 2018 6:53 am
Forum: Daslight 4
Topic: Problem with the audio fade
Replies: 2
Views: 176

Re: Problem with the audio fade

Hey,

Are you using the latest version of Daslight 4 available on our website ?

Regards,

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