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by TomHat
Fri Aug 17, 2018 1:27 pm
Forum: Daslight 4
Topic: JMAZ Crazy Spot 60 Moving Head
Replies: 2
Views: 35

Re: JMAZ Crazy Spot 60 Moving Head

Hey, - Are you using the latest version available on our website ? ( I just mean to make sure we'll be talking about the same version of the software) -Are you sure you are using the correct SSL file ? ( Sometime just using the wrong file or the wrong mode can case the problem) - Have you tried cont...
by TomHat
Fri Aug 17, 2018 1:18 pm
Forum: Daslight 4
Topic: App Crash when programming
Replies: 2
Views: 56

Re: App Crash when programming

Hey,

Thanks for reporting, sorry you experienced this.
We'll look into it for next version.

Regards,
by TomHat
Fri Aug 17, 2018 8:50 am
Forum: Scanlibrary
Topic: Scanlibrary crashes when click on buttons
Replies: 1
Views: 72

Re: Scanlibrary crashes when click on buttons

Hello, Sorry this reply comes so late. What version of the software are you using ? Is it delivered with DVC3 or Daslight4 ? If this is the one delivered with Daslight4 , everything that comes bellow concerns your case : Please, download the .exe file at this link and copy it in your scanlibrary edi...
by TomHat
Fri Aug 17, 2018 8:38 am
Forum: DVC FUN
Topic: License downgrade?
Replies: 1
Views: 26

Re: License downgrade?

Hello,

Could you please send me the serial number to your interface ?

Regards,
by TomHat
Wed Aug 08, 2018 12:08 pm
Forum: Daslight 4
Topic: DVC4 Remote app Verbindung geht nicht
Replies: 1
Views: 37

Re: DVC4 Remote app Verbindung geht nicht

Hello,

Please make sure that :
- you are using the latest version available on our website
- your firewall is disabled

and try again.

Hope this helps.
Regards,
by TomHat
Mon Aug 06, 2018 6:50 am
Forum: DVC FUN
Topic: combination with a DMX rgb controller
Replies: 3
Views: 1316

Re: combination with a DMX rgb controller

Hello,

Yes it can be used with our DVC Fun interface.

Regards,
by TomHat
Tue Jul 31, 2018 2:59 pm
Forum: Scanlibrary
Topic: Problem with showtec LED Powerbar 24
Replies: 2
Views: 84

Re: Problem with showtec LED Powerbar 24

Problem treated in this thread instead :
viewtopic.php?f=19&t=5361
by TomHat
Mon Jul 30, 2018 7:27 am
Forum: Daslight 4
Topic: Showtec Led powerbar 24
Replies: 4
Views: 147

Re: Showtec Led powerbar 24

Hey, Did you get the address right in Daslight ? Also, you should be able to use Daslight4 without the SSL file, just edit the faders as you would in Hardware Manager. If it still doesn't work, it could be that the interface you're using isn't compatible with Daslight4. What interface model are you ...
by TomHat
Mon Jul 30, 2018 7:19 am
Forum: DVC FUN
Topic: DVC Fun Offline use
Replies: 10
Views: 898

Re: DVC Fun Offline use

Hey,

I was very surprised to read that nobody took care your case so far. I'll contact you by PM to check that with you.

Regards,
by TomHat
Fri Jul 27, 2018 9:57 am
Forum: Daslight 4
Topic: Daslight 4 on Mac: CPU overload
Replies: 7
Views: 204

Re: Daslight 4 on Mac: CPU overload

Hello, As I mentionned, we haven't planned on making big changes on this software, unless bugs are reported. We have worked to release a version of Daslight4 that would be as stable as possible. Now this resource consumption problem you are reporting takes a lot more than small bug fixes, but would ...
by TomHat
Thu Jul 26, 2018 3:35 pm
Forum: Virtual 3D Simulator
Topic: Easy View 2 beta or Fullversion ???
Replies: 2
Views: 144

Re: Easy View 2 beta or Fullversion ???

Hello,

Developpers are still working on this software. The release date for the official version isn't out yet.

Sorry about that.

Regards,
by TomHat
Thu Jul 26, 2018 2:47 pm
Forum: Daslight 4
Topic: Feature request: More BPM Time signatures.
Replies: 1
Views: 73

Re: Feature request: More BPM Time signatures.

Hello,

Sorry, I don't think we'll add this into Daslight4.
Although I'll note your request into our list of ideas for future versions of Daslight.

Thank you for this.

Regards,
by TomHat
Thu Jul 26, 2018 2:46 pm
Forum: Virtual 3D Simulator
Topic: Focus function in Easy View 2 not go
Replies: 1
Views: 74

Re: Focus function in Easy View 2 not go

Hello,

Have you tried using this SSL file ?
https://store.daslight.com/downloadSpecificSSL/36558

Hope this helps.

Regards,
by TomHat
Thu Jul 26, 2018 2:41 pm
Forum: Scanlibrary
Topic: double face beam library
Replies: 1
Views: 91

Re: double face beam library

Hey,

You can use our SSL request page in order to get it made for you :
https://store.daslight.com/fr/request_ssl

Hope this helps.

Regards,
by TomHat
Thu Jul 26, 2018 2:37 pm
Forum: Daslight 4
Topic: Showtec Led powerbar 24
Replies: 4
Views: 147

Re: Showtec Led powerbar 24

Hey,

Have you tried using this SSL file ?
https://store.daslight.com/downloadSpecificSSL/36609

Hope this helps.

Regards,

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