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by TomHat
Thu Aug 08, 2019 1:52 pm
Forum: Daslight 4
Topic: Hold settings on computer crash (Mac)
Replies: 3
Views: 61

Re: Hold settings on computer crash (Mac)

Hello, We are really sad to read you've been experiencing crashes while using Daslight4. We are working on makling this software as stable as possible. Meanwhile, sadly this feature cannot be implemented as your problem comes from the fact that the interface sends DMX signals as soon as the software...
by TomHat
Thu Aug 08, 2019 1:47 pm
Forum: Daslight 4
Topic: Daslight 4 Midi Mapping
Replies: 1
Views: 38

Re: Daslight 4 Midi Mapping

Hello,

Have you added your console as a MIDI Input device in the preference window ?

Best regards,
by TomHat
Tue Aug 06, 2019 6:49 am
Forum: Daslight 4
Topic: Export patch for adressing the lights
Replies: 1
Views: 51

Re: Export patch for adressing the lights

Hey,

Sadly such feature doesn't exist in Daslight4. The only way I can think of is the good old "pen + paper" to solve this for now.
This will be considered when creating next version of the software.

Best regards,
by TomHat
Thu Aug 01, 2019 2:21 pm
Forum: Daslight 4
Topic: Pre-programmed light show
Replies: 2
Views: 114

Re: Pre-programmed light show

Hello, Really nice to read you're enjoying D4 as much :D Sadly, if you want to change your lights, chances are you're going to lose most of your settings . The reason for this is that the DMX levels you set in your scenes are specifically set for your fixtures , as they are now. If you delete the fi...
by TomHat
Thu Aug 01, 2019 2:18 pm
Forum: Daslight 4
Topic: Problem using HTP
Replies: 1
Views: 51

Re: Problem using HTP

Hello, Is there any way you could try to record a video of the problem. I am not sure I understand what the issue is here. Also, HTP levels are actually not saved in the sowfile. They are only temporary levels that are deleted once the show is closed. It's not a bug, it was just never considered. Be...
by TomHat
Thu Jul 25, 2019 7:05 am
Forum: Daslight 4
Topic: EASY VIEW repeatedly loses the lamp positions.
Replies: 3
Views: 84

Re: EASY VIEW repeatedly loses the lamp positions.

Hello,

Easy View software contains a bug which causes the fixture positions to reset if you patch one more fixture after you loaded your showfile.

This bug has been fixed and the fix will come in next beta version of D4.

Best regards,
by TomHat
Thu Jul 25, 2019 7:03 am
Forum: Daslight 4
Topic: Now way to import scenes and groups from a show to another?
Replies: 1
Views: 56

Re: Now way to import scenes and groups from a show to another?

Hello,

You have an "import" option in the software menu, that should do just what you're looking for :wink:

Hope this helps.

Regards,
by TomHat
Tue Jul 23, 2019 6:42 am
Forum: DVC3 128 / DVC2 128-M
Topic: Can't get my interface to work
Replies: 4
Views: 105

Re: Can't get my interface to work

Hello, Your interface is a DVC3 128. Sadly this isn't compatible with Daslight4. You may want to go through an upgrade process on this page : https://store.daslight.com/fr/upgrade The upgrade will allow you to sell us your interface back for a nice discount on the price of a new DVC4-compatible inte...
by TomHat
Mon Jul 22, 2019 7:36 am
Forum: DVC3 128 / DVC2 128-M
Topic: Can't get my interface to work
Replies: 4
Views: 105

Re: Can't get my interface to work

Hello,

What exactly is the model of your interface ? And where did you buy it ?

Best regards,
by TomHat
Mon Jul 22, 2019 7:31 am
Forum: Virtual 3D Simulator
Topic: Luminaires are automatically relocated by default
Replies: 6
Views: 841

Re: Luminaires are automatically relocated by default

Hey,

Sorry for the delay. A fix for this problem should be available in next beta version.

Best regards,
by TomHat
Mon Jul 22, 2019 6:47 am
Forum: Daslight 4
Topic: Turn BPM On/Off shortcut
Replies: 1
Views: 53

Re: Turn BPM On/Off shortcut

Hello,

This option is not available, I'm afraid.

Best regards,
by TomHat
Tue Jul 16, 2019 1:37 pm
Forum: Daslight 4
Topic: Improvement of MIDI
Replies: 6
Views: 296

Re: Improvement of MIDI

Hello, This topic isn't quite the right place to talk about this but I'll still give you a quick answer : Daslight comes as a solution, a package if you prefer. We partly base the price of our products on the functionalities available in the compatible softwares. Hope this helps. If you want to disc...
by TomHat
Fri Jul 12, 2019 12:32 pm
Forum: Daslight 4
Topic: Improvement of MIDI
Replies: 6
Views: 296

Re: Improvement of MIDI

Oh right ! Okay, sorry, this option isn't available in Daslight4.
We'll try to implement it in next version of our Daslight solution. But it won't be available in Daslight4, I'm afraid.

Best regards,
by TomHat
Thu Jul 11, 2019 2:04 pm
Forum: Daslight 4
Topic: Problem with the IBIZA Lmh50 - Color Wheel doesn't change
Replies: 3
Views: 107

Re: Problem with the IBIZA Lmh50 - Color Wheel doesn't change

Hello,

Have you tried creating a new show ?
All data regarding your fixture profiles are stored inside the showfile, so if you're tryign to just open an old showfile hoping it would load the new SSL, it won't work. You'll need to test with a new showfile

Best regards,
by TomHat
Thu Jul 11, 2019 9:45 am
Forum: DVC4 GZM / DVC3 GZM / DVC2 GZM
Topic: DVC4 GZM <> Ethernet
Replies: 1
Views: 84

Re: DVC4 GZM <> Ethernet

Hello,

Please write a ticket on this page, for this might be a hardware problem :
https://store.daslight.com/en/support

Best regards,

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