Hello,

Your DVC4 GZM is capable of outputting 3 DMX universe. It also unlocks 3 DMX universe within the software to output over Artnet.

So you got in total 6 universe available :
- 3 over XLR cables
- 3 over ArtNet

Hope this answers your question.

Best regards,

Hello,

You should be able to resize your object using the size controls to the right of your EV2 window.

Hope this helps.

Best regards,

Hello,

Is there any chance you could provide us with a video of this bug ?

Regards,

Hey, Sadly I don't think this would be possible with Daslight4. Blackout really affects all dimmer, iris and shutter channels. Maybe you could try deviding your scenes so that dimmer and color values would be contained in separate scenes. That way you could browse through your scenes , turn off the ...

Hello,

I think you need to look into your screen resolution for this. Daslight4 cannot be resized, so maybe try reducing your screen resolution.

Best regards,

Hey,

Okay we might have identified the source fo the issue. Could you please send us your 3D show file ?
You can add it into a .zip file and attach it to your response.

Thanks in advance.

Regards,

Hello,

We'll continue this conversation over PM.

Regards,

I'm not sure I understand your last message. Did you create a ticket ?

Hello,

Please send us a message through our tickets system :
https://store.daslight.com/en/support

A technician will answer shortly.

Regards,

Hello, Thanks for reporting, and sorry you're experiencing issues using EasyView2. I just reported this to the developpers in charge of this software. A fix should be available soon. In order to help them identify the source of the issue, could you send me the problematic SSL file used in your show ...

Hello,

Sadly we won't be able to shrink it more than this. As you can see, the software isn't exactly made to be shrunk this much already.
Maybe you could try setting a different screen resolution on your computer ?

Regards,

Hey, have you tried using the latest Official release last week ?
Your problem should be fixed there. Set all your missing midi settings, save and try reopening your show.

Let me know if this fixes your issue or not.

Regards,

Hello, This issue is due to the communication protocol used between Daslight4 and the EasyRemote app. Sadly sometimes some packages get lost and your app doesn't get the info saying this or that scene has been started/stopped. We'll look into a better way of handling ER communication. Sorry about th...

Hello, First of, you need to make sure you have purchased the DVC Fun's Dry Contacts Ports module from the website store.dmxsoft.com. If that's already done, you'll need to set the Dry Contacts settings for each scene using Daslight4's Scene properties view : Ports.png These settings will be written...

Hello,

Thanks for your feedback, we'll look into this one too.

Regards,