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by TomHat
Thu Jun 25, 2020 3:30 pm
Forum: Daslight 4
Topic: Daslight 5 / Features - Suggestions - Requests
Replies: 3
Views: 144

Re: Daslight 5 / Features - Suggestions - Requests

Hello everyone, First of all we would like to thank all of you for your precious input on this matter. We sure will be taking your suggestions into consideration for the next big versions of Daslight software. PolDavril, we understand your disapointement regarding the way some issues have been treat...
by TomHat
Wed Jun 17, 2020 2:42 pm
Forum: Daslight 4
Topic: Problem with scenes
Replies: 1
Views: 99

Re: Problem with scenes

Hello,

Could it be that you have accidentally set values for movement in some of the effect scenes ?

If not, I'd like to take a look at the showfile to see what could be going wrong. You could sent it to me inside a .zip file by attaching it to your next post.

Hope this helps !

Regards,
by TomHat
Wed Jun 17, 2020 2:38 pm
Forum: Virtual 3D Simulator
Topic: BASE.DAE File unable to find
Replies: 5
Views: 1118

Re: BASE.DAE File unable to find

Hey Binox,

Just sent you a PM too.
Please let me know if the issue is fixed for you there.

Regards,
by TomHat
Wed Jun 10, 2020 7:37 am
Forum: Virtual 3D Simulator
Topic: Easy View 2 Beta constrains object proportions/ratio
Replies: 14
Views: 1681

Re: Easy View 2 Beta constrains object proportions/ratio

Hello,

Okay, thank you. I managed to reproduce the issue. I just reported it to the right service. We'll be releasing a fix as soon as possible.

Regards,
by TomHat
Tue Jun 09, 2020 6:26 am
Forum: Daslight 4
Topic: Problem with different BEAM 230s
Replies: 1
Views: 68

Re: Problem with different BEAM 230s

Hello,

If you wish to change COLOR, PAN/TILT or DIMMER for all your lights at the same time, you can try using the GLOBAL pallette controls.
All other features are really specific to the fixture family.

Regards,
by TomHat
Tue Jun 09, 2020 6:22 am
Forum: Virtual 3D Simulator
Topic: Easy View 2 Beta constrains object proportions/ratio
Replies: 14
Views: 1681

Re: Easy View 2 Beta constrains object proportions/ratio

Hello,
What exactly is the nature of our issue ? Could you send screenshots ?

Regards,
by TomHat
Fri Jun 05, 2020 12:40 pm
Forum: Daslight 4
Topic: Moving heads acting strangely
Replies: 1
Views: 83

Re: Moving heads acting strangely

Hello,

I would recommend you contact our support center from our website to report the issue, and get it fixed as soon as possible.

Regards,
by TomHat
Fri Jun 05, 2020 12:36 pm
Forum: Daslight 4
Topic: Unable to find the /BASE.DAE
Replies: 1
Views: 76

Re: Unable to find the /BASE.DAE

Hey, Please download the very latest version (even if it's only a BETA when you read these lines) and let us know if the issue is solved for you. Regards, ------------------------------------------ Bonjour, Je vous invite à télécharger la toute dernière version du logiciel (même si c'est une BETA au...
by TomHat
Fri Jun 05, 2020 12:25 pm
Forum: Daslight 4
Topic: problem with midi and some fixture
Replies: 3
Views: 140

Re: problem with midi and some fixture

Hello,

Could you try selecting fixtures before you mode the MIDI slider ?

Regards,
by TomHat
Fri Jun 05, 2020 12:24 pm
Forum: Virtual 3D Simulator
Topic: Easy View 2 Beta constrains object proportions/ratio
Replies: 14
Views: 1681

Re: Easy View 2 Beta constrains object proportions/ratio

Hello,

Do you still have the issue with the very latest version uploaded on our website ? (Beta or Official)

Regards,
by TomHat
Fri Jun 05, 2020 12:22 pm
Forum: DVC4 GZM / DVC3 GZM / DVC2 GZM
Topic: DVC4 GZM not working on latest update
Replies: 2
Views: 151

Re: DVC4 GZM not working on latest update

Hello,

Please contact our support center via our website. You'll get an answer shortly.

Regards,
by TomHat
Mon May 18, 2020 9:17 am
Forum: Daslight 4
Topic: SHOWTEC NET-8/5
Replies: 6
Views: 1408

Re: SHOWTEC NET-8/5

Hello,

It should be enough with the computer and the ArtNet node being connected on the same network.

Regards,
by TomHat
Wed May 13, 2020 9:50 am
Forum: Daslight 4
Topic: Akai APC Mini connecting to Daslight
Replies: 10
Views: 2193

Re: Akai APC Mini connecting to Daslight

Hey,
Okay, let us know ;)

Regards,
by TomHat
Mon May 11, 2020 9:33 am
Forum: Daslight 4
Topic: Akai APC Mini connecting to Daslight
Replies: 10
Views: 2193

Re: Akai APC Mini connecting to Daslight

Hello,

I believe the console should work with Daslight4 without having to install any extra software.

Regards,
by TomHat
Thu May 07, 2020 6:42 am
Forum: Virtual 3D Simulator
Topic: ledbar zones merging together
Replies: 4
Views: 1016

Re: ledbar zones merging together

Hello,

Just sent you a PM with a version to test. Plese download it and let me know if it works better.

Regards,

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