Hello,

Only channel faders that are attached to a fixture can work with MIDI.
Have you patched a fixture before trying to control your faders ?

Best regards,

Hello,

Random disconnection often comes from a :
- A USB cable issue
- A USB port (computer) issue
- A USB connector (interface) issue

Please contact Daslight customer service via this page :
https://store.daslight.com/fr/support

Best regards,

Hello,

I send you a private message about it.

Best regards,

Bonjour,

Pourriez-vous s'il vous plait tester ce fichier et me dire si le problème est corrigé ?

Cordialement,

Hello,

Please create a ticket with no serial number (or 000000)

Regards,

Hello,

This sounds like there could be an issue with the interface.
Please contact out customer service via our website :
https://store.daslight.com/fr/support

Best regards,

Hello,

This view exists to show only the faders affecting the selected fixtures. If you only want to affect some fixtures, you can select only those and trigge the faders. Sadly there is no way of only showing the faders of your Par 64 in the faders view.

Regards,

Hello,

I am not sure I understand the problem exactly. If you wish to get help from Daslight's support team, please create a ticket using your account on daslight's website.

https://store.daslight.com/fr/support

Best regards,

Hello,

Have you tried installing the latest Beta version ?
Have you tried unchecking the "USB drivers" box in the install wizzard ? If this section causes issues, maybe skipping it could solve it till we fix the setup scripts.

Regards,

Hello,

Well you can create such scene with all the values you wish to apply. Make sure it's "Release mode" is set to not release anything, and you will be able to play it over all the other scenes without releasing them.

Regards,

Hey,

I'm not sure I understand your problem here. The SSL file you've used for your showfile have nothing in common with the one you sent here.

Are you using the latest version of Daslight4 ?
Have you tried importing the SSL file you've sent here, and using this profile instead ?

Regards,

Hello,

I just sent you a link to a private version. Could you please let me know if the problem is fixed for you in this one ?

Best regards,

Hello, This is not a bug. Here you're talking about 2 different types of licences : - Add channels: Add 128 channels to use in LIVE or STAND ALONE mode - Unlock FULL mode: No limit in the amount of scenes that can be played at the same time by Daslight4 No limit in the amount of steps per scene Hope...

Okay, thank you for the info. As this now concerns a private Beta version only available to you, we'll continue this conversation in PM.

Regards,

Hello,

You should be able to open the plastic box (just 2 screws to unscrew) and find the serial number inside.

Regards,