I'm contacting you over PM.

Regards,

[EDIT]

Hello DivusJulius,

Indeed, it would be a good thing. Of course we try our best to get as many files fixed as possible, though we still have a lot left to fix.
Sorry you're experiencing this difficulty, hope you enjoy everything else about our softwares.

Best regards,

Hello,

Okay, thank you for the extra details. We'll look into it for next version.
Sorry you're experiencing this difficulty.

Regards,

Does it happen too with a new show ? Or is it only when you try to edit this show ?
Thinking it could have to do with the resources needed to run the show itself. Some of our users really create huge shows that become quite resource consuming.

Regards,

Hello all, Would you have the possibility to test the same thing on other computers ? I know this may sound dumb, but we cannot reproduce this problem on our local computers. Testing it on more computers may help figuring out the cause of this problem. Thank you for your understanding. Best regards,

Hey GERMAN,

Do you have the possibility to try the same things on another computer ? The bugs you're reporting to be system-related and I'd like to make sure there is no software running on your computer that could interfere with your Daslight4.

Regards,

Hello,

Are you sure you're using the right key ?
Please note that the shortcut for "BPM RESET" and "TAP" buttons are different, even though it's the same button.
(just pointing this out because we've gotten the question earlier)

Hope this helps.

Regards,

Hello,

Please try again now.

Regards,

Hello,

You may import files with format *.dae and *.x in EasyView2 3D software.
(see image below)

Hope this helps.

Regards,

Hello, Really strange your effect generator looks as it does when you have selected Bar Graph effect... It should look as follows : BarGraph.png How do you change effect in your list ? Do you scroll through the list ? Do you click on the effect ? Using touch screen ? Normal screen ? Thank you in adv...

Hello,

Please make sure you're using the latest version of Dasight4/EasyView2 available on our website.
This sounds like a known bug that's been fixed in latest beta.

Regards,

Hey, If you plug the MIDI console and your interface to your computer, you should find both the console and the interface in the software. Make sure to install the right pilots if needed, though. Also, we do not have this model of MIDI console in our offices, so we cannot help you more than this, I'...

Hello,

Please write a ticket on this website :
https://store.daslight.com/fr/support

Thanks in advance.

Regards,

Hey,

That would be for Daslight5 then. I'll add it to our list of ideas for next version of our software.
Thanks for your feedback !

Regards,