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by TomHat
Wed Jul 18, 2018 6:44 am
Forum: DVC3 128 / DVC2 128-M
Topic: Any Way to use DVC2 128-M with Daslight 4?
Replies: 1
Views: 5

Re: Any Way to use DVC2 128-M with Daslight 4?

Hello,

Sorry, this will not be possible. If you wish to use Daslight 4, but only have a DVC2 interface, I would advise you to go through with an Upgrade procedure on our website : https://store.daslight.com/fr/upgrade.

Hope this helps.

Regards,
by TomHat
Mon Jul 16, 2018 7:02 am
Forum: DVC4 GOLD / DVC3 GOLD / DVC2 GOLD
Topic: DVC4 GOLD on Virtual Controller 2 problem
Replies: 3
Views: 74

Re: DVC4 GOLD on Virtual Controller 2 problem

Hello, Sorry, this was badly put. To make it right, I will say it like this: - DVC GZM is compatible with DVC2 (Windows), DVC3 (Windows) and Daslight4 (Windows + MacOs); - DVC4 Gold is compatible with DVC3 (Windows) and Daslight4 (Windows + MacOs). Again, sorry for this. I will update the other post...
by TomHat
Wed Jul 11, 2018 10:19 am
Forum: Daslight 4
Topic: DVC4 GZM - Not Responding with Daslight 4
Replies: 5
Views: 119

Re: DVC4 GZM - Not Responding with Daslight 4

Hello,

No problem, hope you'll enjoy using our product. You can contact us on this forum or via email/phone (see my signature) if you have questions regarding your interface or Daslight4.

Regards,
by TomHat
Mon Jul 09, 2018 2:59 pm
Forum: DVC4 GOLD / DVC3 GOLD / DVC2 GOLD
Topic: DVC4 GOLD on Virtual Controller 2 problem
Replies: 3
Views: 74

Re: DVC4 GOLD on Virtual Controller 2 problem

Hey,

DVC2 won't work with your interface. My advice would be to download DVC3 and/or Dalight4 softwares.
DVC3 is very close to DVC2, so you shouldn't feel lost using it instead of DVC2.

Hope this helps.

Regards,
by TomHat
Mon Jul 09, 2018 2:51 pm
Forum: Daslight 4
Topic: Live scanner pan / tilt invert change
Replies: 1
Views: 30

Re: Live scanner pan / tilt invert change

Hey,

I'm afraid we haven't planned on adding new features to Daslight4. This though is an interesting idea that I'll add into our list of ideas for future softwares.

Regards,
by TomHat
Mon Jul 02, 2018 9:56 am
Forum: Daslight 4
Topic: DVC4 GZM - Not Responding with Daslight 4
Replies: 5
Views: 119

Re: DVC4 GZM - Not Responding with Daslight 4

Hello, From what I can see, this interface is an old model (DVC2 GZM) no longer compatible with Daslight4. We have stopped making and supporting this product a while ago. Although, for whoever reads this : This model of interface (SIUDI 7A) can be used for our upgrade offer (sell us your old interfa...
by TomHat
Mon Jul 02, 2018 9:42 am
Forum: DVC FUN
Topic: DVC Fun Offline use
Replies: 8
Views: 685

Re: DVC Fun Offline use

Hey,

It seems the link has been changes. Here is the new link :
https://store.daslight.com/en/support

Regards,
by TomHat
Tue Jun 26, 2018 3:16 pm
Forum: DVC FUN
Topic: DVC Fun Offline use
Replies: 8
Views: 685

Re: DVC Fun Offline use

Hello, Please make sure you are using the latest verison of Daslight4 available on our website. If the problem still appears : If none of this fixes the problem, there could be a problem with your interface's USB ship and you'll need to engage an RMA procedure to get it fixed (here : https://store.d...
by TomHat
Fri Jun 22, 2018 6:58 am
Forum: Daslight 4
Topic: Output DMX to 3rd party Visualiser
Replies: 3
Views: 145

Re: Output DMX to 3rd party Visualiser

Hey,

All Daslight4 can do is send DMX via ArtNet. This is the only kind of communication it can perform using this technology.

Hope this helps.

Regards,
by TomHat
Fri Jun 22, 2018 6:50 am
Forum: Daslight 4
Topic: New feature asked !
Replies: 5
Views: 181

Re: New feature asked !

Hey,

This is a great idea, which I'll add to our list of ideas for future versions (maybe Daslight 5 and up). We won't be able to add this to Daslight 4 unfortunately.

Sorry about that. Thanks alot for your feedback ! Have a good day.

Regards,
by TomHat
Mon Jun 18, 2018 8:36 am
Forum: Daslight 4
Topic: 2018-05-24-001_Bug - Scene dimmer
Replies: 4
Views: 176

Re: 2018-05-24-001_Bug - Scene dimmer

Hey Pol, You are absolutely right, this isn't working as it should and it'll be changed back for next Beta. Thanks for sending over your showfile. Show files are no more compatible across releases. Just to make sure, are you talking about this dimmer/fade bug ? Or did you have a hard time opening yo...
by TomHat
Mon Jun 18, 2018 8:22 am
Forum: Daslight 4
Topic: Bug change Pan/Tilt
Replies: 8
Views: 561

Re: Bug change Pan/Tilt

Hello,

Perfect, thanks a lot for taking time to explain how to reproduce the problem. Now the bug is fixed and ready for next release.

Regards,
by TomHat
Mon Jun 18, 2018 7:02 am
Forum: Daslight 4
Topic: 2018-05-24-001_Bug - Scene dimmer
Replies: 4
Views: 176

Re: 2018-05-24-001_Bug - Scene dimmer

Hey,

Could you please send me said showfile for tests purpose ?

Regards,
by TomHat
Mon Jun 18, 2018 6:36 am
Forum: Daslight 4
Topic: Newbie trouble shooting
Replies: 6
Views: 204

Re: Newbie trouble shooting

Hey,

Sorry is seems I can't open your zip file. Could you reopload it, please ?
Another couple of quick questions : What version of Daslight4 are you using ? Is it the latest available on the website (beta) ?

Regards,
by TomHat
Mon Jun 18, 2018 6:33 am
Forum: DVC FUN
Topic: DVC Fun Offline use
Replies: 8
Views: 685

Re: DVC Fun Offline use

Hey,

Is your computer connected to internet by the time you plug the interface ?

Regards,

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