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by TomHat
Thu Feb 18, 2021 8:43 am
Forum: DVC4 GZM / DVC3 GZM / DVC2 GZM
Topic: Controller doesn't start
Replies: 9
Views: 790

Re: Controller doesn't start

Hello,

If you can't find the serial number, just write "111111" as serial in your ticket. The number is useful for our support team, but not yet essential at this point. The important thing here is that you get your problem solved.

Regards,
by TomHat
Thu Feb 18, 2021 8:39 am
Forum: Daslight 4
Topic: MH Welle mit Fade-Out
Replies: 11
Views: 361

Re: MH Welle mit Fade-Out

Hello, Sorry for very late response. Thank you for your showfile. Have you had a chance to find a solution yourself ? In our understanding : the fade setting is the transition between steps, so after the 1st plays, and before the 2nd plays. So if you want a smooth transition, Set fade to 3 seconds t...
by TomHat
Thu Feb 18, 2021 8:35 am
Forum: Daslight 4
Topic: Lightrider effects in Daslight
Replies: 1
Views: 43

Re: Lightrider effects in Daslight

Hello, Sadly there is no compatibility between the Lightrider app and D4 software. Effects can't really be imported like that. It's a good idea though. We might consider it for next generations of our software. Effects in D4 are built in the Effect Generator, in the bottom part of the interface. Reg...
by TomHat
Thu Feb 18, 2021 8:27 am
Forum: Daslight 4
Topic: Edit scene with mp3 audio
Replies: 2
Views: 69

Re: Edit scene with mp3 audio

Hello, Sadly this is a situation that wasn't planned in Daslight4. Audio management is very basic in our software, mostly there to trigger "sound effects" more than whole songs. Although this is a really good point to be taken into consideration for next generations of our software... In o...
by TomHat
Thu Feb 18, 2021 8:02 am
Forum: Daslight 4
Topic: Art-Net between two Mac's
Replies: 2
Views: 48

Re: Art-Net between two Mac's

Hello,

You do indeed need a piece of DVC hardware connected to your software (via USB or Network, both work fine).
The hardware you'll need is either :
- DVC GZM (3 artNet universe)
- or DVC Fun + 1 ArtNet module bought from DmxSoft.com

Hope this helps.

Regards,
by TomHat
Fri Feb 12, 2021 11:19 am
Forum: Daslight 4
Topic: Midi with Faders
Replies: 1
Views: 153

Re: Midi with Faders

Hello,

You should have an option in the preferences window allowing you to chose "input only affects selected fixtures".

This might do the trick for you.

Regards,
by TomHat
Mon Feb 08, 2021 12:55 pm
Forum: Daslight 4
Topic: ArtNet on the same Mac
Replies: 1
Views: 113

Re: ArtNet on the same Mac

Hello, Sending DMX signal using Daslight4 requires for you to have a specific DVC device connected to your computer. In your case, a DVC GZM or DVC Fun + ArtNet universe(s) are required. Connecting the device will let the software know you're using a Daslight4 licence allowing you to use ArtNet feat...
by TomHat
Thu Feb 04, 2021 11:00 am
Forum: Daslight 4
Topic: Daslight 4 does not detect Siuidi 7b controller serial number.
Replies: 1
Views: 80

Re: Daslight 4 does not detect Siuidi 7b controller serial number.

Hello,

Daslight 4 works with the DVC GZM version of the SIUDI-7B. Please write a ticket to our support team using our support page :
https://store.daslight.com/en/support

Regards,
by TomHat
Thu Feb 04, 2021 9:42 am
Forum: Daslight 4
Topic: Sync of Move and Fader in a scene
Replies: 1
Views: 65

Re: Sync of Move and Fader in a scene

Hello,

I'm afraid there is no easy way to fix this. You may need to either :
- Create several different scenes acting each on one aspect of your effect, and trigger the using some kind of MIDI commands
- Create one unique scene with all aspects mixed, using steps to specify key times

Regards,
by TomHat
Mon Feb 01, 2021 10:41 am
Forum: Virtual 3D Simulator
Topic: Multiple problems with fixtures
Replies: 4
Views: 303

Re: Multiple problems with fixtures

Hello,
I just sent you a PM. Let's continue this conversation there ;)

Regards,
by TomHat
Mon Feb 01, 2021 10:29 am
Forum: Daslight 4
Topic: Daslight 5 Topic is solved
Replies: 3
Views: 245

Re: Daslight 5 Topic is solved

Same for now :P
by TomHat
Thu Jan 28, 2021 1:52 pm
Forum: Daslight 4
Topic: MH Welle mit Fade-Out
Replies: 11
Views: 361

Re: MH Welle mit Fade-Out

Alright, it seems there is a misunderstanding of my earlier advice here. Could you please send over your showfile (in a .ZIP archive) atached to your next message ? So I can check it quickly.

Regards,
by TomHat
Thu Jan 28, 2021 11:43 am
Forum: DVC4 GZM / DVC3 GZM / DVC2 GZM
Topic: Controller doesn't start
Replies: 9
Views: 790

Re: Controller doesn't start

Hello,

Your really just need to contact our support team here : https://store.daslight.com/en/support . Everything will be taken care of from there. There is nothing more that can be done from this forum on this issue.

Kind Regards,
by TomHat
Wed Jan 27, 2021 7:45 am
Forum: DVC4 GOLD / DVC3 GOLD / DVC2 GOLD
Topic: Dvc4 gzm
Replies: 2
Views: 181

Re: Dvc4 gzm

Hello,
Please report immediately this issue to our support team via our ticket system on our website.
Here : https://store.daslight.com/en/support

Best regards,
by TomHat
Tue Jan 26, 2021 1:28 pm
Forum: Daslight 4
Topic: MH Welle mit Fade-Out
Replies: 11
Views: 361

Re: MH Welle mit Fade-Out

Hey,

That's odd, what time values did you give your steps ?

Regards,

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